It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Description
Are you looking for a new career that impacts lives by creating smiles for a lifetime? We have an exciting opportunity for a talented and self-motivated individual to become a member of our Rock Dental Brand family. The position of the Insurance Billing Specialist is to ensure insurance dental claims are paid in an accurate and timely manner. Daily tasks and responsibilities are outlined below and subject to change upon short notice.
Note: This is not a remote position and requires on-site office participation.
Some of the Responsibilities Include:

• Working with payers to resolve claim issues
• Actively reviewing claims rejection reports and correcting any issues
• Actively work any insurance denials or no pays
• Researching outstanding claims >30 days in a timely manner
• Reviewing claims submission for accuracy
• Professionally and efficiently notifying the appropriate office staff of any issues hindering claims payment
• Assisting with Carrier updates
• Assisting and fee schedule updates
• Swiftly documenting self-reporting on incorrect insurance payments
• Submitting refunds request for any payments made in error
• Submitting corrective claims for any incorrect procedures rendered
• Reviewing insurance benefits for accuracy
• Notifying the office of any account credit

You Must Have

• Excellent communication skills
• Prefer some knowledge of insurance plans and dental billing
• Proficient in Excel
• Strong problem solving and research skills
• Must be analytical and detailed oriented

Nice to Have

• Understanding of CDT codes and 837 Terminologies

Total Rewards: You'll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following: Support you Professionally: Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients. Support your Health & Well-being: flexible health and insurance options, including employer-paid pre-tax Health Savings Account, Employee Assistance Program, and complimentary dental and orthodontic treatments that help you and your family stay on track. Life Balance: Paid time off and holiday pay with no waiting period. Planning for the future: plan for the future with an industry-leading 401K retirement plan with matching company contributions.