PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!PagerDuty is the Operations Cloud for the modern enterprise. Over 15,000 customers trust PagerDuty to anticipate, automate, and accelerate unpredictable, important, and unstructured work so that organizations can transform their operations and move their businesses forward faster.As we take the next step in the growth of our company and our Marketing Team, we are building capability in the development and execution of Executive Briefing Center (EBC) strategies and tactics, as well as event experiences tailored to executive (VP, C-Level) customers and prospects. We are looking for aSr. Event Marketing Specialist (Executive Experience) , and a leader-doer to design and deliver 'best-in-SaaS' executive experiences that drive business outcomes and deepen relationships between PagerDuty leaders and the executives of our key Enterprise customers.We are looking for candidates located in the San Francisco Bay Area ONLY at this time.We need a teammate with outstanding business acumen, deep customer empathy, strong executive presence, precise attention to detail, a penchant for collaborating with cross-functional teams, and a love for bringing truly great brand experiences to life in imaginative, practical ways. Approximately 50% of this person's time will be directed to enabling our EBC strategy and execution, and 50% will be directed to the design and successful delivery of PagerDuty-hosted executive events.KEY RESPONSIBILITIES:Act as the Program Manager to build a framework for identifying and prioritizing the types of Executive Briefing Center (EBC) experiences that PagerDuty will host for Enterprise customersDevelop the ideal-state customer journey connected to EBC, including pre-, during-, and post-event experiences and touchpointsApply best-in-class practices not just from B2B events, but beyond - including in consumer technology, media/entertainment, music, theater, sports, and more - to create inspired possibilities for experiences at EBCs and other executive events at PagerDutyEstablish a strong relationship with our Executive Team, sales leaders, and strategic partners, and work to incorporate their ideas and feedback into EBC experiencesCreate starter agendas, content, email templates, and account briefs to be used at EBCs and in communications between PagerDuty and customer teamsPersistently raise the bar on the experience of the PagerDuty brand, partnering with PagerDuty's creative team and agency partners to create artifacts and execute moments that make our events stand out in the tech/SaaS landscapeManage and own logistics and execution of EBCs, including partnering with internal teams, working on event logistics, overseeing swag fulfillment/inventory levels, setting and defining goals and metrics, and ensuring that EBCs drive ROIOwn the PagerDuty EBC scheduling and calendaring process for top strategic accountsManage downstream account tracking mechanisms in SalesforceProvide onsite support for in-person EBCs in San Francisco approximately monthlyBASIC QUALIFICATIONS:At least 5 years of previous experience in a marketing, sales, or customer-facing role within a fast-growing organization3 years of experience successfully designing and delivering events targeted to specific audiencesStrong understanding of the SaaS sales process and the unique role EBCs play across customer acquisition, retention, and growthA proven track record of building credibility and maintaining relationships with executives and go-to-market teams across a companyExcellent writing, cross-functional collaboration, and influencing skillsAn uncanny ability to inspire buy-in and motivate the team to execute successfully and enthusiasticallyAbility to travel as needed to support event execution (10-15%)PREFERRED QUALIFICATIONS:An outstanding executive presence and business acumenA clear vision and distinctive POV for what next-generation event experiences can look like for executive attendees (including planning, content, the creative process, the pre- and post-event experience, etc.)Previous experience successfully managing vendors, including agencies, space management, audio/visual, entertainment, signage, and speakersA deep passion for brand and bringing brand to life through outstanding customer experiencesThe base salary range for this position is 100,000 - 156,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.Not sure if you qualify?Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.Where we workPagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.How we workOur values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.Champion the Customer | Put users first to design great products and experiences.Run Together | Build strong teams that amplify our impact on users.Take the Lead | Disrupt and invent to be the first choice for users.Ack Own | Take ownership and action to deliver more efficiently to users.Bring Your Self | Bring your best self to build empathy and trust with users.What we offerOne way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.Your package may include:Competitive salary and company equityComprehensive benefits package from day oneFlexible work arrangementsESPP (Employee Stock Purchase Program)Retirement or pension planPaid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)Generous paid vacation timePaid holidays and sick leaveDutonian Wellness Days - scheduled company-wide paid days off in addition to PTOHibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and rechargePaid volunteer time off - 20 hours per yearCompany-wide hack weeksMental wellness programsAbout PagerDutyPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.Led by CEO Jennifer Tejada, PagerDuty's Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.Go behind-the-scenes @pagerduty on Instagram.Additional InformationPagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.PagerDuty uses the E-Verify employment verification program.#J-18808-Ljbffr

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