Division/Department:

Ambulatory Surgery Center/Admin Support

Location:

OrthoNY Ambulatory Surgery Center – Albany

Job Title:

Administrative Coordinator

Reports to:

Clinical Nurse Manager

Type of position:

Full Time

FLSA Status:

Non-Exempt

GENERAL DESCRIPTION

The Administrative Coordinator is responsible for performing a variety of customer service and/or clerical functions for our outpatient facility.

RESPONSIBILITIES

• Greets patients promptly in a pleasant manner, obtains required information, documents, and signatures (demographic info, required referrals, insurance cards and photo ID) from patient and enters into practice management system. Builds patient charts;
• Performs check-in process to notify clinical staff patient is ready to be seen;
• Collects any patient payments and posts payments into the practice management system and issues receipt. Balances and closed journals daily;
• Answers all incoming lines and directs calls to the appropriate Departments.
• Schedules all patients for surgical procedures, including urgent cases, as needed;
• Ensures all needed parties have an up to-to-date schedule;
• Assist all co-workers with workflow, including filing;
• Sorts and reviews all incoming mail; ensures outgoing mail is handled in a timely manner;
• Other tasks and responsibilities as needed/assigned.

QUALIFICATIONS

• High school diploma or equivalent required. College degree desired;
• One to three years of relevant work experience, preferably in a medical or healthcare setting;
• Experience with billing and coding a plus;
• Proficient with Microsoft Office, electronic medical records and practice management systems desired;
• Ability to work in an independent and organized manner;
• Ability to build positive relationships and effectively communicate with all members of the healthcare team and patients including oral and written communication;

OTHER INFORMATION

• The position requires long periods of sitting with repetitive hand movements (typing) and sometimes bending and twisting. Occasional carrying and/or lifting up to 20 pounds may also be required.
• Position is located in Albany, NY off of Everett Road in Executive Woods.
• Schedules is Monday through Friday; No weekends, holidays or on-call.