McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range ofoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters.Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

• Take a class at Hamburger University
• Sample future items in our Test Kitchen
• Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. Job Description

The McDonald's Global Experience Design team is a key part of the Customer Experience team (MCX), which provides user-centered experiences that deliver a cohesive and significant experience for customers and restaurant team members around the world. We are seeking a versatile designer to join our Experience Design team.

The position requires proven expertise in solutions with strong design work, design sensibility, and articulate storytelling. This is a hands-on role focused on both product discovery and design deliverables. The position involves participating in the entire design lifecycle – such as participating in user research and translating research data into actionable user flows, wireframes, and high-fidelity designs. This position is focused on defining the future for our enterprise products that enable and configure data for our global restaurant technology: the point of sale and kitchen technology that crew use to take orders, prepare food, and deliver it to the customer.

Responsibilities:

Your attention to detail is world-class, your design skills impeccable, and you love putting structure around difficult problems. You thrive on being hands-on and immersive. You look for opportunities to improve the way things work.

• You will ensure there is steadfast user focus throughout the entire product lifecycle process.
• Your design solutions are user-centric while also meeting business goals.
• You're comfortable navigating the ambiguity of design discovery, skillfully transforming chaos into organized and impactful design solutions."
• You champion ongoing improvements by considering market analysis, customer feedback, metrics, and usability findings.
• You will partner closely with product management and engineering teams to drive innovation and push the boundaries of what’s possible.
• You actively drive the design review cycle and close on design requirements.
• You effectively lead collaboration across teams; not just gathering business requirements but support in defining them.
• You have experience applying Accessibility best practices (WCAG)