Benefits. 401(k). 401(k) matching. Dental Insurance. Employee assistance program. Flexible spending account. Health insurance. Health savings account. Life insurance. Paid time off. Referral program. Tuition reimbursement. Vision insurance. Schedule. 8-hour shift. Day shift. Monday to Friday. Overtime. Weekend availability. About Optus, Inc. We deliver IT and telephony technologies that transform how businesses connect, communicate, and create. W...
Knowledge of wireless, VOIP, Unified Communication, SIP Trunks, AVST UM8700 voicemail, GNAV, MA4000, QWorx and Call Center Worx is required. Basic troubleshooting of headsets, handsets, and all telephone-related parts is required. Working knowledge of larger NEC systems, such as the SV9500, or other large OEMs is preferred. . Although NEC experience is preferred, experience with Avaya or Cisco may be acceptable. Technical certification or experie...
Scope: Highly motivated individual that can work in a fast-paced environment and transition from task to task smoothly. Strong teamwork and ability to work closely with other members of the team and company to provide a full solution to meet customer needs. Expected to have a high level of customer service and phone etiquette, along with the ability to transcribe information into Customer-facing notes and ensure accuracy on cost/billing for Acco...
As the Onsite Telecom Technician, you will perform routine data and telecommunication break\fix or MAC service requests. Perform PBX, key system, application upgrades and installations. Install or troubleshoot cabling infrastructure and network devices. Troubleshoot, repair, and maintain existing systems to ensure proper operation and customer satisfaction. The chosen candidate will be knowledgeable and understand telecommunications standards i...
Accounting Support Specialist. DEPARTMENT: Accounting CLASSIFICATION: Non-Exempt. SUPERVISOR: Vice President, HR and Finance DIVISION: Corporate. Position Purpose: The accounting support role is designed to assist in the processing of invoicing and payables to improve time to maximize cash flow and reduce expense errors. RESPONSIBILITIES. The Accounting Support Specialist performs a variety of general accounting support tasks including. Collabora...
Scope: The Helpdesk Specialist I provides excellent Tier-1 support for an assigned national account. This includes general troubleshooting, maintaining record databases, updating customer/service tickets, and escalating issues to internal/external resources. . Responsibilities. Provide exceptional customer service to a variety of national account locations. Answer inbound queue calls from customers in a fast-paced environment. Open, update, and c...
Why are you here. To leave no mark. Make no difference. Neither are we. We’re transforming how our customers connect, communicate, and create, and we’re looking for bright, focused individuals to join us. As a Services Coordinator, you will play an integral role in our success. If you’re looking for a career that will challenge and excite you, we’re saving a seat for you. At Optus, we’ve built a culture fueled by innovation, collaboration, and op...
