We are looking for a new team member who is positive, energetic, enjoys patient interaction and exhibits the following responsibilities/qualifications below:
Responsibilities:
• Greet patients with a smile and upon their arrival to their appointment • Check patients in & out • Obtain and enter accurate demographic information • Gather and input correct and accurate insurance information for each patient • Process patient payments (co-pays, self-pay charges and purchased products) • Facilitates the patient flow and is aware of delays and capable of communicating with our patients and clinical staff • Answer telephone promptly and in a polite and professional manner • Respond to voicemails in a timely manner • Answer questions and offer specific information about our mobile medical practice • Schedule or reschedule appointments for new patients and established patients in person and over the telephone • Ensure our patients are receiving patient care like no other
Qualifications:
• Minimum one year of experience in a medical office environment• Minimum one year front desk dermatology experience • Experience scheduling patients• Excellent verbal and written communication skills in a customer service environment • Proficient in use of computers and software programs • Ability to handle confidential and sensitive information • Must be detailed oriented and able to handle multi-tasks• Outgoing personality, able to interact and communicate with patients daily • Energetic phone presence
Job Type: Full-time