This is an opening for a General Manager to join the Level Hotel & Furnished Suites team is Seattle. The GM must ensure the highest possible occupancy through participation in aggressive yield management, while maintaining a first-class operation with excellence in guest satisfaction. You are the administrator of Hotel policies, procedures, and services. You must manage budgets, operations, security, maintenance, staffing, as well as sales and marketing. As the leader of the Hotel it is your job to lead your team by example, inspiring a “can do”, whatever-it-takes guest service attitude. Your actions and attitude should create team spirit and loyalty among our team members.

About Level:

Nestled in the heart of vibrant urban destinations, Level luxuriously spacious modern suites, upscale lifestyle amenities, and dedicated concierge service create your personal sanctuary in the city. So, you can settle in for as long as you like, and stay level - with the equilibrium of home, and all the thrill of travel. Available for nightly and extended stays, Level’s growing portfolio of award-winning properties can be found in Vancouver, Los Angeles, Chicago & Seattle.

Job Responsibilities:

Revenue:

• Aggressively pursue revenue goals, effectively utilize yield management and revenue maximization tools, and prepare and manage the annual budget

Profit:

• Effectively manage and control all operational expenses including labor, overtime, supplies, etc., enforce hotel company’s procurement guidelines, and seek and implement cost savings strategies

Quality:

• Guest Service: ensure that the hotel meets/exceeds hotel company and brand standards for guest satisfaction
• Training: analyze service and quality issues, identify training needs, ensure implementation of training programs to optimize results, and adhere to hotel company’s training guidelines and policies

Leadership:

• Leading: motivate, coach, and train team members, set goals and hold team members accountable, and provide appropriate feedback, rewards, and recognition
• Work Ethic: must be hands on and not just provide directives, demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to hotel company’s Standard Operating Procedures

Sales & Marketing:

• Works closely with sales and marketing to develop revenue generating strategies for property, identifying new business leads and actively pursues leads with Sales and Marketing team. Contribute to the overall sales and marketing strategy for the property

Summary of Qualifications & Requirements:

• Minimum of 7 years of experience within a Senior Management position
• Hospitality industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
• Bachelor’s degree in Hotel or Hospitality Management or related Business degree
• Must possess effective written and verbal communication skills.
• Proficiency in Microsoft Office suite software.
• Well-developed capacity for strategic decision-making and a track record of proven results within: guest and employee satisfaction, operational excellence and revenues and profit
• Must know and understand various industry metrics that drive performance
• Drive operational and financial results while being challenged with economic, social, human and weather opportunities.
• Need to anticipate opportunities through trend analysis, competitive environment, and experience with significant financial and operational risk.

Perks & Benefits:

When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $11, $44, or $100 per pay our PPO, HSA and HMO have you covered. In addition we offer:

• 3 weeks PTO
• Annual education allowance of up to $1,000
• Referral program
• Commuting Support – 
• Residential housing discount after 1 year of continuous employment
• Friends and family rates for our Hotel Properties throughout the company

We thank all applicants for their interest; however only those selected for an interview will be contacted. No phone calls please.