Founded in 1998, OneTouch Direct has since grown into one of the most preeminent providers of contact center solutions in the nation. Work with Fortune 500 companies providing useful products and excellent service.

OneTouch Direct is looking for an Agent Recruiting Ambassador that has call center recruiting experience and a passion for creating a great onboarding experience for all new hires.

The desire and ability to personally connect with new employees and form meaningful relationships is a must. In addition to hiring and following new employees thru the onboarding process, this person will spend time in training classes, participate in focus groups, and be a continuous source of support to all new agents. The ideal candidate for this position is someone who loves people and loves inspiring people to be their best.

At OneTouch Direct, we're one team with one shared dream! We’re dedicated to building an inclusive culture where employees are empowered and supported to do their best work. Our culture at OneTouch Direct is casual and fun, and we offer competitive compensation and benefits.

Apply today to get started on your new and exciting career!

Requirements

• Responsible for conducting interviews and identifying quality candidates to hit hiring targets and goals.
• Assess applicant’s relevant knowledge, skills, experience and aptitudes.
• Make powerful connections with new hires and provide continuous support and encouragement
• Mentoring new hires throughout their initial journey
• Spend time in training classes and have daily check- in's with agents to build relationships
• Coordinate all transitions between departments
• Create a positive candidate experience for all applicants
• Must be energetic, charismatic and approachable with strong networking skills
• Must be able to work at a fast pace while handling a high volume of candidates
• Partner with ER team and Operations to define recruitment needs and identify recruitment strategies that align with the overall business strategy
• Strong interpersonal and organizational skills
• Excellent written and verbal communication skills

Minimum Education & Experience Requirements:

• Bachelor's Degree
• Must have 2 Years recruiting experience
• 1-2 years mentoring and development experience is an asset

Position Type: Full-Time, On Site

• Physical Demands: The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is: Regularly required to talk and hear; Frequently required to sit, stand and bend at the knee and waist and walk; Required to use hands to type, handle objects to use close vision and be able to focus. Finally, the employee generally works in an indoor office environment; overtime may be required.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• 401K option
• Paid Training & Development
• A positive upbeat work environment
• Opportunity for professional and personal growth
• Diverse, welcoming culture with Employee Resource Groups