2 collections specialist Jobs in london, ky
OneMain Financial is Hiring a Collections Specialist Near London, KY
In The Role
- Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services
- Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day
- Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations
- Maintain and note all appropriate information and documentation on customer and account status
- Collaborate both in person and virtually, using available technology to connect with other internal teams
- High School Diploma or GED
- Proficiency in utilizing multiple tools/systems simultaneously
- Skilled at achieving and exceeding goals
- Experience working in customer service, collections or call center environments
- Bilingual: Spanish
Mon- Thurs 8:00 AM-8:00 PM; Fri 8:00 AM-7:00 PM; Sat 8:00 AM-12:00 PM
The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.
Training ScheduleThe first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success.
Location: On-site – Hybrid scheduling available after 90 days in the role, availability is based upon individual performance.
Who We AreOneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
BenefitsBecause team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
- Paid sick leave as determined by state or local ordinance, prorated based on start date
- Paid holidays (7 days per year, based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
Job Summary
Full Time
$38k-49k (estimate)
01/23/2023
06/23/2024
onemainfinancial.com
FAIRFIELD, CA
7,500 - 15,000
1912
Private
PATRICIA ARRIAGE
$3B - $5B
Related Companies
The job skills required for Collections Specialist include Customer Service, Call Center, Customer Contact, Communication Skills, Leadership, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collections Specialist positions, which can be used as a reference in future career path planning. As a Collections Specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Specialist. You can explore the career advancement for a Collections Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Collections Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Specialist job description and responsibilities
Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
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remind the clients for the overdue payment
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Specialist jobs
Build an optimized Collections Specialist resume quickly and easily using administrative skills.
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These more advanced collection specialists must know, understand, and follow federal guidelines for these actions.
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Step 3: View the best colleges and universities for Collections Specialist.
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