Overview/Position Summary

This is a senior level design consultant position. Works both independently and collaboratively with internal and external partners to develop creative interior space solutions to meet customer needs. Includes a high degree of customer engagement, creative decision making, non-linear decision making and autonomous project ownership. Serve as leader, mentor, and pace setter for teams and colleagues. Will typically serve as the key or primary customer liaison and share customer management and project management responsibilities with their sales partners. Responsible for design discovery, co-creation, design validation, design documentation, and quality assurance. Involved in design projects and related tasks from inception to final installation.

Responsibilities:

• Serve as client liaison.
• Manage multiple key projects and engagements.
• Organize meetings with key stakeholders, as well as serve as customer point of contact.
• Conduct product research and contact vendors for pricing and information.
• Engage with customer to gather project information (surveys, interviews, data collection, observations) and to uncover customer challenges.
• Lead design discovery and co-creation sessions with project stakeholders.
• Specify furniture required per final furniture layouts and select furniture finishes.
• Produce furniture block plans, space plans, finish palettes, furniture specification, and installation drawings; create, revise, and plot design drawings.
• Develop validation packages and spreadsheets.
• Estimate budgetary hours and manage and monitor project hours.
• Prepare design budgets and design proposals.
• Accountable for developing customer relationships and meeting customer expectations.
• Attend industry events and peer networking opportunities.

Qualifications:

Education/Experience

• Bachelors Degree in Interior or Architectural Design, Associate Arts degree or equivalent from a two-year college will be considered, with at least 5 years related design experience.
• Council for Interior Design Accreditation (CIDA) or National Architecture Board (NAB) accreditation preferred.
• One or more professional certifications recommended: NCIDQ, CID, LEED AP, WELL AP, EDAC, 6 Sigma, PMI, etc.

Knowledge/Skills/Abilities/Competencies

• Customer focused; dedicated to meeting the expectations of internal and external customers.
• Effectively manages ambiguity; copes with change; can act without the entire picture.
• Highly effective in formal presentation settings; one on one and in large groups.
• Effectively facilitates conversations and interpersonal engagements such as workshops.
• Effectively manages complex project with many players and objectives.
• Plans and accurately scopes out length and difficulty of tasks and projects; sets objectives and goals.
• Advanced proficiency in a variety of software: AutoCAD, SketchUp, and Microsoft Office. CET Designer, 20/20 CAP, Adobe Photoshop, Illustrator, and InDesign desired.
• Full professional knowledge of commercial furniture products and systems furnishings.
• Advanced knowledge of commercial furniture products and systems furnishings.
• Advanced knowledge of ancillary, residential furnishings, and dcor.
• Advanced ability to apply Interior Design principles, to include texture, color, form, function, materiality balance, rhythm, repetition, proximity, symmetry, biophilia, cognition and perception.
• Advanced understanding of building codes, regulations, ADA.
• Ability to draw/sketch by hand.Exceptional customer service skills with ability to provide solutions to client needs.
• Complex reading and writing skills, basic math skills, judgement/decision making.