Level 1 Monitoring EngineerDepartment: IT Operations / Service DeskLocation: Remote (with occasional onsite visits as needed)Employment Type: Full-TimePosition SummaryThis is not a passive help desk job. As a Level 1 Monitoring Engineer, you are the first line of defense protecting our clients’ systems, uptime, and security. You will monitor live environments, troubleshoot issues in real time, and take ownership of resolving or escalating problem...