Job Description

Press space or enter keys to toggle section visibility

Room Attendant

Overview:

Provide housekeeping services to guest rooms. Able to clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Responsibilities:

* Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.

* Ensure that standards are maintained at a superior level on a daily basis.

* Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.

* Clean guest rooms by category priority.

* Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.

* Service assigned guest rooms.

* Check under bed(s), chairs and sofa for debris and remove if present.

* Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor.

* Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions.

* Dust pictures, frames and mirrors. Remove dust and debris on television, VCR, clock radio, remote control and cable box.

* Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.

* All other duties as required.

The list of responsibilities is illustrative only and is not a comprehensive listing of all functions and tasks performed by this position. The company reserves the right to add, remove or alter duties when business need dictates.

QUALIFICATIONS:

Experience: Minimum one year experience cleaning guest rooms or cleaning experience in hospitality environment.

Education: High school diploma or equivalent education preferred.

General Skills: Good verbal and written communication skills, able to work quickly and accurately at all times; Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills: Knowledge of proper chemical handling procedures; familiarity with cleaning equipment and supplies.

Language: Required to speak, read and write English.

Physical Requirements: Must be able to exert physical effort in transporting a minimum of 35 pounds, endure various physical movements throughout the work areas; reach up and down, pull and push, remain standing stationary for long periods of time throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

Licenses & Certifications: None required.

* Rosewood Washington DC requires all employees to be fully vaccinated against COVID-19, and applicants are required to submit proof of vaccination prior to starting employment. In accordance with the law, Rosewood Washington DC will accommodate employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, and applicants should contact the Director of Talent and Culture if they have questions about this requirement or wish to request an accommodation.

About Us

Press space or enter keys to toggle section visibility

About Rosewood Washington DC

Ideally located in the charming neighborhood of Georgetown, alongside the historic C&O Canal, Rosewood Washington, D.C. features 55 rooms including 12 suites and six townhouses. The hotel, which opened in 2013, offers ample privacy, bespoke guest services and a tangible connection to the culture and traditions of the nation's capital.

In addition to its enviable location, Rosewood Washington, D.C. presents its guests with peerless amenities and facilities. Overlooking the picturesque canal, CUT by Wolfgang Puck and CUT Bar surprise and delight with a creative, seasonally inspired menu and masterful libations. On the rooftop, CUT Above, a wraparound bar and lounge area boasts a stunning indoor/outdoor swimming pool and sweeping views of the Potomac River, Washington Monument, Roosevelt Island and the spires of Georgetown University. Fitness and spa services, private dining and meeting venues and a calendar of intriguing, curated events and occasions round out the hotel's remarkable offerings.

Competitive Benefits

Free Parking (if available)

Medical, Dental, Vision Benefits

Competitive Pay Rates

401k Plan and after 1 year up to 3% Match

Paid Time Off (Vacation, Holidays, Sick and more)

Complimentary Room Nights

Restaurant Discount- 50% off F&B

Complimentary Meal during your shift

Life Insurance and AD&D

Complimentary Short-Term Disability

Long-Term Disability

Pre-tax commuter benefits

Flexible schedules

Tuition Reimbursement up to $500 per year

A clear career pathway - career advancement opportunities

Relationship Hospitality.

It's in the genes. Some just have it; a natural desire to deliver meaningful and heartfelt experiences. It's a calling. At Rosewood Hotel Group we work instinctively and from the heart, to master and elevate our craft. Together, we push the boundaries to impart magic into every day. We care for people, and make it our purpose to build long-lasting, genuine relationships. Here, we do what we were born to do.

Here, we answer The Calling.