Location

The Homestead

Our employees are what make The Omni Homestead what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.

Job Description

Perform the role of a shopkeeper, present merchandise to customers, assist with merchandise selection and facilitate sales transactions at the beautiful Omni Homestead Resort.

Responsibilities

• Stocks shelves, counters, tables and similar display fixtures with merchandise in a fashion that maximizes product visibility and promotes sales. Arranges signage and advertising collateral in an attractive fashion.
• Sell merchandise to guests.
• Make sure shop is always clean with proper displays, place new merchandise on floor and ensure that all items are properly tagged and maintain control of inventory.
• Affix accurate prices to merchandise with stamps, tags, labels and similar methods.
• Provides suggestions, information, and similar assistance to customers as requested. Maintains substantial knowledge of products in assigned store as well as general product knowledge regarding merchandise for sale in other retail outlets on property.
• Accurately record sales and other transactions using the point of sale system. Accept payment and make change as necessary following established accounting procedures.
• Maintains continuous effort to clean shelves, counters, tables, fixtures, glass and floors.
• Maintains awareness to all safety precautions and procedures to ensure a safe atmosphere for guests and employee partners.
• Completes daily sales reports for analysis.
• Is aware of current monthly sales performance and increases sales per hour and units per transaction as required.
• Participates in periodic merchandise inventory as scheduled.
• Upsell and have product knowledge to assist guest
• Any other reasonable task as requested by management 

Qualifications

• Must have strong and excellent customer service skills
• Flexible schedule to include evenings, weekends and holidays
• Must be able to stand for length of shift
• Previous retail sales experience preffered

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.