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1 Director of Housekeeping Job in Frisco, TX

Omni Hotels & Resorts
Frisco, TX | Other
5 Months Ago
Director of Housekeeping
Other | Accommodations 5 Months Ago

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Omni Hotels & Resorts is Hiring a Director of Housekeeping Near Frisco, TX



Located 30 miles north of downtown Dallas, Omni PGA Frisco Resort is the largest resort currently in development in the country. Opening spring 2023, the resort will feature 500 guest rooms and suites, 10 four-bedroom ranch houses, three pools, including an adults-only rooftop infinity pool, a destination spa, Lounge by Top Golf, and over 127,000-square feet of indoor and outdoor meeting and event space. An expansive retail and entertainment district will feature dining, shopping and an outdoor stage set to be activated for concerts and outdoor programming. The Resort will become a leading destination for golf providing an unparalleled experience for those who are advanced players, new to the game, and everything in between. The resort will offer 46 holes of golf designed by Beau Welling and Gil Hanse, including two 18-hole championship golf courses, a lighted 10-hole short course, and a lighted two-acre putting green. 

Job Description

Omni PGA Frisco Resort in Frisco, TX is seeking an experienced Director of Housekeeping to join the pre-opening team of this new upscale resort. This team member will manage, direct, and coordinate all functions of the Housekeeping and Laundry departments and work in close collaboration with other departments to ensure an elevated guest experience throughout the property. As our heart of the house, the housekeeping department strives to maintain impeccable levels of cleanliness and upkeep. The Director of Housekeeping also ensures cost controls are in place, and supports a positive work environment for all associates.

This is an exciting opportunity to join our founding team as the Omni PGA Frisco Resort prepares for its inaugural opening, next spring! This role is anticipated to start in early 2023. 


  • Maintain standards of cleanliness and a consistent guest experience as documented in Medallia, AAA, and the ability to execute all Omni Hotels facility standards and guidelines.
  • Resolves difficult or unusual problems arising with Guests, while maintaining good Guest relationships, demonstrating outstanding hospitality through the corrective action taken.
  • Ensure a smooth, efficient, and economic operation in the Housekeeping department. To specify and purchase supplies, and record all data pertaining to the Housekeeping department.
  • Effectively monitor and facilitate the housekeeping department's role in the property's preventative maintainance CARE program throughout the hotel.
  • Maintain a highly motivated and trained staff that continually strives for excellence, in service and cleanliness.
  • Effectively coach and counsel associates and managers as needed and complete performance evaluations.
  • Maintains open and clear communication with all departments and guests to ensure consistent service.
  • Identify ways of improving the efficiency and effectiveness of our service to guests by actively participating in the Omni Service Tradition program.
  • Close coordination and communication with other internal departments.
  • Maintain close interactions with front office, to ensure rooms are available for sale, and with Engineering to ensure guest room and all public areas are at peak operative levels.
  • Oversees staff scheduling, Kronos and payroll cost controls.
  • Maintains Housekeeping turnover to an acceptable level.
  • Directly control the issuance and retrieval of associate uniforms.
  • Administer the Lost and Found department ensuring all Omni Hotel standards are met or exceeded.
  • Directly control the key control program for all Housekeeping associates.
  • Monitor all guest requests to ensure they are met within the prescribed time limits.
  • Inspect and tour all public areas several times daily.
  • Inspect all VIP rooms daily.
  • Maintain and administer quarterly linen inventories, responsible for action plans to address shrinkage.
  • Develop master cleaning schedules and administer accordingly.
  • Monitor all Housekeeping inventories to ensure adequate supplies are always available, complete analysis of amenity consumption.
  • To ensure that all Systems and Controls, Loss Prevention, and Energy Conservation guidelines are in line.
  • Champions the All In Omni culture.


  • Minimum 5 years Housekeeping supervisory experience in hospitality is required.
  • Previous experience in luxury hotel environment required.
  • 2 years minimum of Director-level housekeeeping leadership experience required. 
  • Must have the ability to lead, motivate and develop others.
  • Ability to communicate (verbal and written) in English.
  • Ability and willingness to stand for an entire shift.
  • Ability and willingness bend, stretch, reach, and push moderate to heavy weight.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

Job Summary













7,500 - 15,000






$200M - $500M



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The job skills required for Director of Housekeeping include Housekeeping, Laundry, Leadership, Scheduling, Front office, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Director of Housekeeping. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director of Housekeeping. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Director of Housekeeping, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Director of Housekeeping for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Director of Housekeeping job description and responsibilities

The director of housekeeping may work long periods of time as needed under certain circumstances.

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Maintaining housekeeping department policies while also working on hotel transitions.

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Responsible for entire housekeeping operations of hotel.

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The housekeeping manager sets the department’s schedule and holds the team accountable for upholding the hotel’s service standards.

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Housekeeping employees, especially room attendants, need to be able to perform various physical activities, which can be strenuous.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Director of Housekeeping jobs

This director must train the housekeeping staff to follow proper procedures and job safety.

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While their salaries may vary, Housekeeping Directors and Janitor Supervisors both use similar skills to perform their jobs.

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Housekeeping teams can vary greatly depending on the size of the hotel.

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Small boutique hotels may have just a handful of room attendants, while giant resorts can have hundreds of housekeeping team members.

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Guests will also have the opportunity to meet members of the Good Housekeeping editorial team.

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Step 3: View the best colleges and universities for Director of Housekeeping.

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