Job Descriptions: Sales Associate
Position Summary
The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, and support the store management team.
Major Responsibilities
The major responsibilities for this position include:
Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
Maintain awareness of all promotions and advertisements.
Execute the daily operational, day-to-day goals and priorities assigned by store management
Assist in the training and development of peers
Actively participate in daily huddle meetings
Uphold merchandising and store cleanliness standards
Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
Responsive of safety issues
Conscious of shoplifting activity
Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
Solicit customers to open an Ace Rewards card
Answer customers’ questions and provide information on procedures and policies
Minimum Requirements
The minimum requirements for this position include:
Education/Training: High School degree, some college preferred. Posses a vast product knowledge of hardware related products along with a willingness to learn.
Experience: Sales and marketing experience with retail programs, establishing relationships and working with customers
Previous experience in a retail environment either in marketing, sales, or back office.
Skills/Knowledge: Knowledge of retail computer systems, MS Word and Excel a plus.
A commitment to service excellence and customer satisfaction
Solid team player with excellent interpersonal skills
Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi- task
Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business
Physical Requirements
The minimum physical requirements for this position include:
Must be able to lift 40 pounds frequently to load and unload customer orders.
Ability to stand for an extended period of time
Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.
_Job responsibilities may change based on the needs of the business. _
Job Types: Full-time, Part-time
Ability to Relocate:
* Bowling Green, KY 42101: Relocate before starting work (Required)
Work Location: In person