THE HARPETH HOTEL
Located in historic downtown Franklin, Tennessee, The Harpeth Hotel, a Curio by Hilton, is nestled between Second Avenue and the banks of the Harpeth River. Click here for more information.
THE ROLE
POSITION PROFILE:
Responsible for set-up, mixing of drinks, service and clean-up of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization.
ESSENTIAL JOB FUNCTION:
Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards.
Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.
Check customer†s identification to confirm that the customer is of drinking age.
Ring guest checks; collect cash and process credits and room charges in the exact manner outlined by company policies and procedures.
Complete liquor requisitions and supply lists.
Know and comply with state liquor laws, obtain Tips certification.
Ensure established pars are maintained.
Perform all side work duties according to side work schedules.
DESIRED SKILLS AND QUALIFICATIONS:
Education: High school education or equivalent experience
Experience: Three - Six months in a food/beverage services environment or establishment.
Skills and Abilities: Able to mix cocktails/drinks correctly. Provide exceptional service to all guests. Able to multitask and handle all the equipment especially in a bar that uses modern technology. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Able to read, speak and understand English. Communicate information and hotel services to management, staff, and guests.
WHY THE HARPETH?
Come check out The Harpeth, a Curio Collection by Hilton hotel! As historic downtown Franklin's only hotel, we pride ourselves on being a home away from home for our guests and our team members are a large part of that experience. From benefits like special hotel rates around the world to discounted food and beverage items, we are made for those who love to travel as much as our guests.
At The Harpeth, we are dedicated to being open minded and implementing new ideas to assure a high level of productivity and professionalism. We do our best to encourage communication and listening to every team member equally. We are committed to you and your career advancement by providing you the opportunity to be successful through career growth and internal promotions.
BENEFITS PACKAGE
Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO beginning after ninety (90) days of employment
401k with employer match
Team Member Awards and Recognition programs throughout the year
Food and Beverage Discounts
Tuition Reimbursement
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