OED Solutions is a leading event fundraising firm dedicated to organizing impactful events that support various charitable causes and initiatives. We specialize in creating memorable experiences that bring communities together and drive positive change. Our firm is committed to providing exceptional service to our clients and partners while fostering long-term relationships.
We are currently seeking enthusiastic individuals to join our team in entry-level Customer Service Positions. In this role, you will receive full paid training to develop the skills and knowledge necessary to provide excellent customer service and support for our fundraising events. This is a great opportunity for individuals looking to start their career in customer service and make a positive impact in their community.
Responsibilities:

• Provide exceptional customer service to event attendees, donors, sponsors, and volunteers
• Assist with inquiries, registrations, and ticket sales for fundraising events via phone, email, and in-person interactions
• Maintain a positive and professional attitude while addressing customer concerns and resolving issues effectively
• Educate customers about event details, programs, and initiatives to encourage participation and support
• Work closely with internal teams to coordinate event logistics, including registration, check-in, and attendee assistance
• Ensure accurate record-keeping of customer interactions, transactions, and feedback for future reference and reporting

Qualifications:

• High school diploma or equivalent required; bachelor's degree preferred but not required
• Strong communication and interpersonal skills, with a friendly and approachable demeanor
• Ability to multitask and prioritize tasks in a fast-paced environment
• Positive attitude with a willingness to learn and grow in a team-oriented setting
• Previous customer service experience is a plus but not required

Benefits:

• Full paid training provided
• Competitive salary
• Opportunities for professional development and advancement
• Meaningful work contributing to important causes
• Supportive and collaborative work environment

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