SUMMARY. The Patient Account Representative is an important member of the patient care team as they are usually the first point of contact with the patient and their family. The Patient Account Representative will receive the patient (and their family) and direct them to services needed. RESPONSIBILITIES. Patient Registration. Greets patients and their families in a friendly and professional manner. Collaborates with patient and their family to g...
SUMMARY. The Medical Assistant functions as an integral member of the patient care team in providing the highest quality of care to the patient. RESPONSIBILITIES. Patient Care Duties. Orients new patients to the practice, including reviewing Medical Home Responsibilities with the new patient. Reviews the Care Plan Report to conduct pre-visit planning for individual patients, reviewing and updating patient charts prior to appointment with recent t...