Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Overview

The Event Manager will oversee the events department. Manages every aspect of events in the facility from the advance planning stages through the end of the event. Position will recruit, train, motivate, and evaluate all front of house event staff including building security, guest services, medical staff, police and parking issues. Interact with local public safety officials to ensure events run smoothly; coordinate communication between event related staff and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction.

Responsibilities

• Select, train, motivate and evaluate events staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Responsible for planning, coordinating, and facilitating the logistics of events throughout the Cross Insurance Arena; act as liaison for building with all parties involved in the event
• Timely and accurately communicate with building staff all requirements necessary for the events
• Prepare event estimates as determined by requirements using annual budget as a guide
• Detail event for client approval and internal communication by creating events in Event Booking online software
• Coordinate event seating layouts with box office when necessary
• Coordinate show requirements with tour production managers
• Prepare data sheet for building personnel prior to each event
• Present event previews/reviews in staff meetings
• Develop and control event budgets including preparing pre-show event financial estimates and completing post-show financial settlements based on contractual requirements
• Deliver timely and accurate event information to the finance department for settlement/invoicing
• Exercises discretion and utilizes independent decision making during events that will best represent the Cross Insurance Arena and serve the client.
• Ensure that all event insurance certificates, licenses and permits required for production are obtained in a timely manner
• Troubleshoot during event preparation and during event to ensure that all event setups are correct including making decisions about policy, procedures, billing and staffing
• Oversee all production, set up, event staff, event-related contract services
• Create work schedules for event staff, security staff, police fire and EMS staff and delegate assignments and review performance and results
• Facilitate event load-ins and load-outs that are typically early in the mornings and/or late into the evenings
• Communicates in a timely fashion any/all problems and proposed solutions to the Director of Events & GM
• Receives and responds to complaints from tenants and the public or refers them to the Director of Events & GM
• Prepares events reports noting attendance, times, significant problems, etc.
• Finalizes lessee requirements including table arrangements and number and nature of support personnel (ushers, security guards, caterers & decorators)
• Interacts with other facility staff in a courteous, cooperative, and professional manner

Qualifications

• Bachelor’s degree in a related field from an accredited college/university with major coursework in facility management, marketing, business administration or related field required
• Two (2) years of increasingly responsible event management experience in a stadium, arena, convention center or public assembly facility setting highly preferred
• Proficient in use of Microsoft Office programs; experience with AutoCAD preferred
• Knowledge of operational characteristics of events, including crowd management and control techniques; fire and public safety regulations, food service practices, A/V equipment and relevant federal, state, and local regulations
• Ability to communicate clearly and concisely in the English language, both orally and in writing
• Production experience involving concert set up, audio, video, lighting, and rigging preferred
• Self-motivated with excellent interpersonal and communications skills and the ability to function and make management decisions in a fast-paced high pressure environment with strong attention to detail and organization
• Ability to work independently and as part of a team
• Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays and extended number of consecutive days.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.