The Concessions Supervisor is responsible for overseeing the food & beverage serving of guests in the arena at various concessions stands, bars, and portable food & beverage locations. The Concessions Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Concessions Supervisor will assist the Concessions Manager and the rest of the OVG leadership team with projects including training, inventory and special events.

The Concessions Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly wage of $17 to $20.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 4/30/2024

• Manages the operations of concession stands and performs a variety of concessions duties while providing a pleasant guest experience.
• Set a positive, productive, and communicative tone as a leader in the department.
• Supervisors are required to communicate effectively with people at all levels in the organization, this includes providing direction to teams, timely feedback to managers for a more effective process.
• Manages the operations of multiple concession stands, while assisting team members and maintaining a safe environment throughout operating hours
• Greets, directs, and responds to guests questions and needs.
• Understands menu offerings, presentation, and pricing.
• Ensures proper product control and handling of inventory and equipment.
• Performs other duties as assigned.
• The supervisor shall be able to write reports at the end of shift.
• Recognize what must be taught to servers and take required time to do so.
• Take pride in personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by Company policy.
• Working in a team environment with the ability to be team player
• Ensure all guests receive a positive and remarkable experience.
• Maintain safe and healthy work environment by following organization standards and sanitation regulations.
• Assist other Team Members as needed or when business needs dictate.
• Ensure that all employees are following Uniform Policy
• Assure that every employee is doing their job correctly, if disciplinary action is needed; Operation Manager must be informed to make final call.
• While performing the duties of this position, the team member will regularly be required to: Workdays, nights, and/or weekends as required.

• At Least 1-2 years experience working in a supervisory capacity in a food & beverage environment.
• Ability to give and follow directions as well as manage staff.
• Ability to work in a fast paced team oriented environments.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Must have RBS alcohol certificate required by state law.
• Must have CA food handlers certificate required by state law.
• Must have knowledge of various beers, wines, and spirits.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory
• Demonstrate initiative and work effectively under pressure.
• Adaptable to a changing environment.
• Professionalism and radio etiquette