Job Details
Job Location
Ridgeland Common Recreation Complex - Oak Park, IL
Position Type
Part Time Class 2
Education Level
High School
Salary Range
$15.00 - $15.00 Hourly
Job Shift
Mornings, afternoons, evenings, weekends
Job Category
Non-Union
Description
Job Purpose
The building supervisor assists in the day-to-day operation and insures the facility is safe, clean, and supervised during operation. This individual is responsible for managing patron issues and customer service related to the facility, making sure that all patron and safety issues and concerns are address. In addition, this individual is expected to work early mornings, late nights, weekend, and holiday hours.
Essential Functions

• Supervise operations staff; provide constructive direction through observation, ongoing evaluation, mentoring, and progressive discipline when required.
• Manage operation staff attendance, breaks, and assignments;
• Provide building security by monitoring the the facility, facility entrance, grounds and visitors to the facility. Assign locker rooms to groups; check keys in and out; ensure locker room policies are adhered to
• Set up, take down, and clean activity rooms for rentals and fitness classes; ensure rentals run smoothly by attending to renters needs
• Provide customer service by effectively responding to customer questions, comments, and concerns
• Maintain facility and grounds performing janitorial responsibilities including but not limited to cleaning bathrooms, locker rooms, windows, floors, etc. Supervise custodial staff in carrying out similar duties.
• Follow all Park District of Oak Park cash handling procedures when processing transactions or working with skate shop staff
• Complete rental skate inspections and sharpening
• Act as a skate shop attendant, cashier, party attendant, or concessions staff member as needed
• Become familiar with patrons; know their names, personalities, skills, and interests: build a rapport
• Complete all facility and equipment inspections as required
• Inventory and monitor first aid kit supplies; requisition supplies as needed
• Inventory and monitor skate shop supplies; requisition supplies as needed
• Perform maintenance tasks as needed
• Wear PDOP uniform and identification at all times

Additional Functions

• Assist with events and programs.
• Attend staff meetings and training programs as specified.
• Assist in snow removal operations as needed.
• Ensure self and operations staff engage in consistent and frequent communication with patrons regarding facility rules, safety, and other pertinent information
• Complete other duties as assigned by supervisor or other Park District administrative personnel.

Knowledge, Skill, and Work Experience

• Must be at least 18 years of age.
• High School diploma or GED required, some college preferred.
• Certification in advanced Cardio Pulmonary Resuscitation (CPR), First Aid and Automated External Defibrillator (AED) within 1 month of employment and keep certification current. The District provides this training.
• Ability to take on-line Food Handlers class and obtain card through the Park District within one month of hire
• Supervisor experience preferred
• Knowledge, experience, and proficiency in Microsoft Office and computer applications; ability to learn and use required Park District Software systems
• Must have exceptional customer service skills and the ability to interact with others effectively
• Must be able to complete required Park District training.
• Must have the ability to work with participants of all ages when necessary, enforce facility rules, and make sound decisions in order to secure the safety and well-being of all visitors, facilities, and equipment
• Must be able to complete required Park District training

Work Environment, Physical Demands and Considerations

• Frequent walking, running, standing, reaching, bending.
• Frequent use of brooms, mops, floor scrubbers
• Must be able to lift up to 50 lbs, with or without an accommodation.
• Will be exposed to cold temperatures on the ice for long periods and frequent temperature changes from warm to cold.
• Will be exposed to occasional inclement weather including heat, humidity, cold, rain, snow, ice and wind.
• Ability to work independently without supervision
• Ability to prioritize to ensure all tasks are completed
• Ability to direct staff effectively and perform multiple tasks simultaneously
• Ability to present ideas and recommendations in a clear, concise manner
• Ability to understand and carry out verbal and/or written instructions efficiently and effectively and to read and understand printed material
• Ability to solve problems as they arise
• Ability to operate assigned equipment
• Ability to effectively interact and communicate well with others
• Ability to interpret and explain department and District policies and procedures
• Ability to follow safety guidelines and exercise judgment in all aspects of responsibility
• Ability to resolve conflict safely, calmly and effectively

Customers:
Internal: Employees of Park District; Board of Park Commissioners
External: Patrons of Park District of Oak Park; residents of Oak Park, WSSRA, Partner Organizations including governmental and non-profit groups, and the Oak Park Business Community
This job description is not designed to cover or contain a comprehensive listing of activities, duties, functions or responsibilities that are required of the employee for this job. Duties, functions, activities or responsibilities may change at any time with or without notice.
The Park District of Oak Park is an equal opportunity employer!