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$500 SIGN ON BONUS (Full Time Employees)
Title: Patient Service Representative (Clerical Assistant) -Rhinebeck, NY- 40 hours per week, Full Time
Purpose: Receives patients and others, schedules appointments, and gives accurate information to callers. Coordinates front desk operations to ensure smooth flowing operations and accurate entry of patient data. Responsible for performing a wide variety of clerical duties for administrators and clinical staff.
Essential Responsibilities:
1. Maintains reception area while ensuring all patients are greeted and check in/out in an accurate and timely manner. Upon check in, verify all patient demographics and insurance to ensure accuracy, scan all appropriate documents including ID, insurance cards and required forms.
2. Verifies all patients insurances online or via the phone and collects copays and co-insurances.
3. Post charges and copayments. Enter information on spreadsheet once balanced.
4. Provides necessary forms for completion and signatures, reviews for accuracy and notifies the clinical staff when the patient is ready.
5. Schedule patient appointments and necessary procedures. Maintain schedule and revise for cancellations. Confirm next day appointments. Receive authorizations and complete all required hospital forms.
6. Pull charts for nurses to prepare for patient visits. Process medical record requests.
7. Assist Physicians by returning calls per physicians request to patients, updating and maintaining physician schedule, and calling patients with test results when requested.
8. Complete and review disability and workman's compensation forms and obtain physician signature.
9. Maintain filing, charting, faxing and all other clerical functions needed for this office.
10. All mainlining functions including sending new patient welcome packets the day initial appointment is made.
11. Maintain and Model REACH Values (Respect, Excellence, Accountability, Compassion, Honor)
12. Demonstrates regular, reliable and predictable attendance
13. Performs other duties as required
Education and Experience Requirements:
* High School Diploma/GED or Equivalent
* 1 year customer related experience required
* Preferred: 1 years of healthcare experience
Minimum Knowledge, Skills and Abilities Requirements:
N/A
Location: Rhinebeck-31 Springbrook Park
Work Type: Full-Time
Standard Hours: 40.00
FTE: 1.000000
Work Schedule: DAY 24
Work Shift: Monday-Friday 7:30-5:30
Org Unit: 1323
Department: Rhinebeck Primary Care Physicians
Exempt: No
Grade: S3
Salary Range:
$16.00 - $29.5147 hourly (Pay per years of relative experience).
Working conditions:
Essential:
* Some manual skills / motor coord & finger dexterity
* Little or no potential for occupational risk
* Medium to Heavy effort. May exert up to 35 lbs. force
* Generally pleasant working conditions.
EOE, including disability/vets.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.
Full Time
$42k-54k (estimate)
05/02/2024
05/15/2024
nuvancehealth.org
POUGHKEEPSIE, NY
7,500 - 15,000
2019
JOHN MURPHY
$1B - $3B
Business Services
Where some see impossible, we see whats possible. At Nuvance Health, we continually strive for progress and push past the status quo in all aspects of what we do. We are Nuvance Health! Our hospitals, medical practices and care centers are located throughout New Yorks Hudson Valley and Western Connecticut. At every location, youll find: Excellent, convenient care: You dont need to travel to get the care you deserve. At Nuvance Health, we match major medical center standards of care and innovation with the comforts and familiarity of a community health system. Personalized approach: We unders...tand each person is unique, and your care should be as well. We take time to get to know you so we can tailor care plans to meet your needs and lifestyle. Connected team: You have the full strength of our talented team on your side. Our specialists collaborate to create a customized, comprehensive care plan just for you. Access: From Telehealth visits to Urgent Care, our care teams are here when you need us, on your time.
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