The purpose of a Banquet Set Up is to assure the overall success of the hotel by meeting or exceeding the guest expectation through the preparation of meeting rooms and banquet functions. Essential Duties. Compile all supplies and equipment needed for each function, ensure that all are clean and in good repair, and report any problems to management. This includes physically transporting tables, chairs, staging, dance floors, portable bars, servic...
The purpose of the Night Auditor is to audit all accounts to ensure they are in balance, and prepare final reports for management. acts as the third shift Front Desk Agent ensuring maximum room revenues and guest satisfaction, in line with AURO Hotels’ standards. Essential Duties. Assists all guests in a sincere and courteous manner, and whenever possible, going the extra mile and doing whatever it takes to ensure guest satisfaction. Registers an...
Job Description. Supervises: Guest Room Attendants, Housepersons, Lobby Attendants, Laundry Attendants. Job Purpose. The purpose of the Housekeeping Supervisor is to assure the overall success of the hotel by meeting or exceeding the guest expectation for product cleanliness. Supervisory Responsibilities. Directly or indirectly supervises associates and/or supervisors. Carries out supervisory responsibilities in accordance with the organization's...
The purpose of the Bartender is to deliver and serve beverage items in a friendly, courteous and timely manner resulting in guest satisfaction. Essential Job Duties. Learns guest’s names and uses them in conversation. Remembers regular guests’ favorite drinks. Inspect restaurant and stations before, during and after shift for proper set‐up, side work and cleanliness and perform assigned duties with respect to set‐up, side work and breakdown of re...
The primary purpose of the Guest Service Agent is to greet and serve guests in a professional, gracious manner. Register guests. provide prompt and courteous service to the guest throughout their stay, resolve guest problems, close guest accounts upon check out and offer fond farewell to guests. Essential Job Duties. Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, l...
The purpose of the Dishwasher/Steward is to transport and clean cooking utensils and service ware in order to provide cooks and food servers with appropriate equipment for guest dining experiences. Essential Job Functions. Must be able to work in a fast paced and customer service oriented environment. to perform duties under pressure and meet deadlines in a timely manner. to work as a part of a team as well as complete assignments independently. ...
The purpose of a Front Desk Manager is to support the Front Office Manager in assuring the overall success of the hotel by meeting or exceeding the guest expectation for service. Essential Job Duties. Responsible for the overall guest service of the hotel by maintaining an organized and efficient Front Desk operation. Prepares work schedules in accordance with forecasted occupancy. Supervises day to day activities of front desk, bell, and van dri...
