Why Data Impact?

The phenomenal development of e-commerce has given rise to huge quantities of data and information. Companies have difficulty exploiting this data, not knowing which leverage actions to choose nor how to measure their impact.

O This is where Data Impact comes in! We collect over 70 billion pieces of data daily which we process and use in innovative monitoring tools destined for the FMCG companies.

O Our objective: to enable our clients to define the best strategy, make the best decisions and optimize their execution in real-time

O Today: Data-Impact is a leader in e-retail and omnichannel analytics; a rapidly growing start-up with clients in more than 25 countries, we are looking for new colleagues to join our great team in the USA

O A young but experienced and dynamic team with a start-up attitude!

O A uniquely diverse and international environment with more than 40nationalities

O Real career Development opportunities

O A friendly, relaxed atmosphere and a climate of mutual trust promoting autonomy and challenges

Under the responsibility of the Customer Success Director you will join our growing American team to manage our portfolio of clients in the US :

O Onboard and train clients on the tool

O Analyze data to improve customer experience

O Handle and resolve customer requests, problems and questions

O Maintain ongoing customer relationships

O Network to identify new needs from our customers and potential business growth

O Minimize customer churn

O Participate in events and forums

u 2 years proven experience for an CPG/FMCG manufacturer as a Category Manager or other commercial position (trade manager, e-commerce ...)

u Autonomous, looking for new challenges and accompanying the exploding e-commerce market is a real motivation for you

u Highly analytical, ability to utilize Excel and PowerPoint to conduct and present analytics

u Passion for service and customer satisfaction

u Bilingual Spanish

u You have excellent communication skills

u Ability to work in a dynamic and fast-moving team

u Willingness to travel as required

All your information will be kept confidential according to EEO guidelines.

#LI-DAIM

About NIQ

NIQ, the world's leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.