NIC | IT TECH (FIELD) SUPPORT SPECIALIST JOB DESCRIPTION. Position: IT Tech (Field) Support Specialist. Location: Los Angeles / San Fernando Valley / Orange County, CA. At NIC, we have three levels of IT Tech Support Specialist positions. Level 1 IT Support Tech Requirements. 2-3 years of recent experience in a corporate environment as an IT Tech or similar function. Good troubleshooting skills. Good communication skills and customer service skil...