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Assistant Community Manager

North Augusta, SC | Full Time
2 Days Ago

Job Description

                                                     


                                           ASSISTANT COMMUNITY MANAGER

                                                 (Ironwood Apartments - North Augusta, SC)



SUMMARY:


Responsible for the efficient operation of the assigned community under the direction of the Community Manager. On a daily basis, the Assistant Community Manager performs the tasks associated with the operation of the property including managing the sales function, pricing, collections, administration, resident services, and maintenance. The ACM is also responsible for overseeing all sales activities in assigned community from lead generation through close. This includes leading the sales team and ensuring the successful leasing of apartments by adhering to community policies and procedures during the application process (e.g., qualifying potential residents, verifying applications etc.). Must be flexible and able to work varied schedule, including weekends and some holidays as required.


 ESSENTIAL RESPONSIBILITIES:


  • Manage the sales process from start to finish to achieve sales goals
  • Find qualified leads through referrals, networking, electronic media, company supported advertisement and outreach marketing efforts
  • Monitor closing ratios and coach sales team to achieve sales goals
  • Monitor the accuracy of all leasing paperwork
  • Assist in ensuring all monthly rental payments and fees owed are accurately collected and posted
  • Help ensure the property and its apartment homes are of the highest quality via personal inspection
  • Use customer service skills to receive resident requests, complaints and comments, and then resolve concerns quickly and effectively
  • Ensures that all applicable deposits, rents, other fees and ancillary revenues are collected and deposited.
  • This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by your management team.


QUALIFICATIONS:


  • College degree is preferred but not required. Good communication skills and an ability to interact with a wide range of people.
  • Community software (Yardi Voyager, Popcard, Payscan, Rent Café preferred)
  • Property Manager License preferred but required within six months of employment
  • Multifamily leasing, sales and/or customer service experience is required
  • Knowledge and comprehension of Fair Housing Laws


KNOWLEDGE, SKILLS AND ABILITIES:


  • Able to meet/exceed sales objectives
  • Sales-minded individual with attention to detail
  • Excellent follow-up skills via email, text, writing and phone
  • Positive attitude, strong work ethic, reliable and self-motivated
  • Microsoft Office Suite including Word, Excel, and Outlook
  • Strong communication skills with outgoing personality
  • Professional written and verbal communication skills
  • Must have the ability to work with little direction maintaining confidentiality and professionalism.
  • Able to multi-task and be a team player



BENEFITS


All full-time employees are eligible to participate in our benefits program.  NHE offers:


  • 100% Employer Paid (Employee Only):
    • Health Insurance (HDHP)
    • Vision Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Group Life Insurance
  • PPO Health Insurance Plan offered
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Group Life Insurance
  • Health Savings Account (offered for HDHP plan)
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • 401k Retirement plan
  • 12 Paid Holidays (includes Birthday Holiday)
  • Up to 130 hours of PTO



About NHE, Inc.


As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification.


Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations.


 

 EOE

Skills for Assistant Community Manager

The job skills required for Assistant Community Manager include Customer Service, Microsoft Office, outlook, Communication Skills, Verbal Communication,and Attention to Detail etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Community Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Community Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Assistant Community Manager

The following is the career advancement route for Assistant Community Manager positions, which can be used as a reference in future career path planning. As an Assistant Community Manager, it can be promoted into senior positions as a Leasing Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Community Manager. You can explore the career advancement for an Assistant Community Manager below and select your interested title to get hiring information.

How to Become an Assistant Community Manager

If you are interested in becoming an Assistant Community Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Community Manager for your reference.

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