Position Overview. We're seeking a Customer Operations Manager who is a self-motivated problem solver with a "get it done" mindset. You'll own the entire customer lifecycle, from pre-implementation strategy through ongoing operations and compliance, while managing complex projects, administrative processes, and customer relationships. You'll work independently while collaborating with a small, high-performing team. This role demands someone who t...
Position Overview. We're seeking a Customer Operations Manager who is a self-motivated problem solver with a "get it done" mindset. You'll own the entire customer lifecycle, from pre-implementation strategy through ongoing operations and compliance, while managing complex projects, administrative processes, and customer relationships. You'll work independently while collaborating with a small, high-performing team. This role demands someone who t...
About NEXTStep Commerce. With over 25 years of industry expertise, NEXTStep Commerce is the leader in powering buying groups, members, and trading partners in the B2B e-commerce space for Group Purchasing Organizations. We accelerate revenue and profitability for our clients through innovative platform solutions and exceptional customer partnerships. Despite our proven track record and market-leading position, we maintain a startup culture—stayin...
