The Systems Engineer is responsible for onsite service and support needs for our customers. This relates to all technology, including but not limited to: workstations, servers, printers, networks, and vendor specific hardware and software. The Systems Engineer will serve as a subject matter expert on strategic core competencies, work on more advanced tasks and work directly with the Lead Senior to identify and develop additional skills. The Syste...
GENERAL SUMMARY. The Service Desk Technician is a critical part of Nexigen’s support structure, and the front line of service for our clients. The right candidate will provide technical assistance for a wide range of requests affecting all aspects of our clients’ IT infrastructure. Technicians are responsible for handling requests for assistance via phone, email, and live chat while delivering world class customer service during every interaction...
