Benefits :

• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

Primary Roles and Responsibilities

• Coordinate travel for employees, including hotel, rental cars, and per diem.
• Coordinate logistics for equipment, consumables, and other resources.
• Travel to locations to train clerical administrators on jobs.
• Review invoicing of each job daily from trained clerical administrator. Confirm adjustor, client, and other key stakeholders are provided with daily updates for each job.
• Reconcile subcontractor invoices for each job weekly to turn into accounting.
• Enter information in Time and Material application when no clerical administrator is onsite.

Additional Roles

• Vetting of subcontractors using mapping software by client address.
• Coordinate with executive assistant to ensure that subcontractors submit the required documentation.
• Coordinate with executive assistant to ensure the clients receive our W9 and certificate of insurance.
• Maintain accurate and updated information on the large loss spreadsheet.
• Assign referral jobs to partner franchises with email documentation of all pertinent documents that need to be signed.
• Confirm daily reports from partner franchises are received and update client accordingly.
• Maintain referral excel spreadsheet with accurate and updated information.

Education & Experience Required

• Bachelor’s degree or equivalent experience
• A minimum of 3-5 years of administrative experience.
• Exceptional customer service skills, strong administrative abilities, and excellent verbal and written communication skills required.
• Working knowledge of current business software technologies is required.
• Experience in the restoration, construction, or insurance industry is a plus.

Physical and Work Environment Requirements

This is a largely sedentary role in an office environment. However, filing is required. This requires the ability to lift files, open filing cabinets, and bend or stand on a step stool as necessary.

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position working hours varying between 8 : 00 a.m. and 5 : 00 p.m. Monday through Friday. This position may require longer hours, and some flexibility in hours may be needed, dependent upon the business needs.

I understand that this document is general in nature and responsibilities required may be amended from time to time. The signing of this Job Description acknowledges a complete understanding of the responsibilities of this position.

An item not understood should be clarified before signing to ensure that I understand what is expected. Compensation : $60,000.00 - $70,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.

With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise.

SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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Last updated : 2024-05-03