GENERAL SUMMARY. Assists Nex-Tech customers and employees with questions and/or issues regarding services using various contact methods including phone, email, and chat. Troubleshoots complex customer technical issues and answers service-related questions. Research new technologies and conducts training and orientation for new Help Desk Representatives. Monitors and trains existing staff to assist in improving technical troubleshooting skills and...
GENERAL SUMMARY. Promotes and sells products and services for Nex-Tech while creating and maintaining a positive business relationship between Nex-Tech and its customers. Responsible for managing relationships with our top-level customers and targeted prospects. Responsible for selling and promoting the entire Nex-Tech product line within specified territory. ESSENTIAL JOB FUNCTIONS. Conducts sales calls with existing and prospective customers ge...
