Overview

What a great opportunity to lead the team at the Hotel Indigo Cleveland Downtown! The General Manager has overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives. The General Manager:
• Positive Culture Builder within our People-First organization.
• Directs the total operation of the hotel to maintain established cost and quality standards.
• Attains projected revenue and profit levels.
• Achieves guest satisfaction goals and ensures maintenance and security of the hotel's physical assets.
• Develops and updates the hotel business plan and monitors financial performance.
• Administers company policy and procedures.
• Assures staff are recruited, selected, trained, counseled and rewarded to maintain performance standards while promoting our People First Culture.

Responsibilities
• College degree in Hotel Restaurant Management, Accounting/Finance, Business or equivalent preferred.
• Proven record as a successful leader as a General Manager showing positive financial and employee engagement survey results.
• Full-service hotel and F&B experience required.
• Must have at least 3-5 years of experience of leading a hotel.

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