You could be the one who changes everything for our 26 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Collaborate with courts, county administrators, providers, law enforcement, and other system partners to implement coordinated and effective judicial processes impacting enrolled members.• Serve as primary contact for assigned courts and system partners and liaison between the system partners, members, and the company
• Monitor the performance of the providers of Justice System services
• Establish baseline data; collect, analyze and report outcomes and progress in reaching program goals. Verify justice system provider services are delivered in accordance to contract expectations
• Support the coordination of services among system partners, including crisis providers and intake agencies
• Identifies gaps in services to justice system involved members and develops and oversees the implementation of program initiatives to address gaps in services.
• Conduct root causes analyses, conduct rapid cycle improvement processes
• Conducts cross departmental and cross system collaborative meetings to execute initiatives and resolve system issues
• Receive and respond to external justice system partner related issues in a timely manner
• Request corrective action plans from providers that are non-compliant and/or fail to meet contract requirements
• Troubleshoot service delivery and coordination issues on behalf of justice system partners
• Educate justice system partners regarding policies and procedures related to referrals, website education, and problem solving
• Implement and monitor project plans to meet goals and timelines
• Develop innovative solutions to justice system issues including implementation of pilot justice system programs in response to identified gaps in services or program development needs. Promote the implementation of specialized Evidence Based Practices to meet the unique needs of justice involved members
• Advocates for the implementation of Peer and Family Support Services, Peer and Family Run Organization development, wrap-around and community-based services, and “Road to Recovery” services geared toward helping members live successfully in their communities.Education/Experience: Bachelor’s degree in psychology, criminal justice, social sciences or related field or equivalent experience Master’s degree preferred. 4 years of related experience in a behavioral health managed care setting, including 3 years of experience must be focused on working with programs and services associated with the Justice System. Demonstrated understanding of the challenges facing adults with SMI and knowledge of community reentry programs services.

Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.