Nettech, a New Charter Technologies Company, is looking for a qualified IT Field Technician join our exceptional team of professionals. Our success is attributed to quality solutions and outstanding client services. We offer a culture built on the principles of integrity, teamwork, quality, contribution, and growth. Field Technicians are responsible for service request involving on-site client visits. Field Technicians will work independently and...
General Information. The position of Client Experience Coordinator reports to the Team Lead, Client Service Operations. Status: Full Time, Non-exempt. Location. This position can be 100% remote, hybrid, or in-office. Job Purpose and Overview. This role will be responsible for answering all inbound phone calls, then creating and routing tickets in real time, as they arrive, in coordination with the dispatcher and other Service Department personnel...
General Information. The position of Client Experience Coordinator reports to the Team Lead, Client Service Operations. Status: Full Time, Non-exempt. Location. This position can be 100% remote, hybrid, or in-office. Job Purpose and Overview. This role will be responsible for answering all inbound phone calls, then creating and routing tickets in real time, as they arrive, in coordination with the dispatcher and other Service Department personnel...
General Information. The position of Client Experience Coordinator reports to the Team Lead, Client Service Operations. Status: Full Time, Non-exempt. Location. This position can be 100% remote, hybrid, or in-office. Job Purpose and Overview. This role will be responsible for answering all inbound phone calls, then creating and routing tickets in real time, as they arrive, in coordination with the dispatcher and other Service Department personnel...
The Technician performs a mixture of help desk, field service, and staffing duties for our list of managed service clients. This position must track all the time in our ticketing system, have the ability to travel to client sites in order to resolve issues, work with a team on projects, and resolve issues that are dispatched to them. Primary Responsibilities. Installing, migrating, and managing Windows PC operating system environments. Unboxing, ...
Nettech, a New Charter Technologies Company, is looking for a qualified IT Field Technician join our exceptional team of professionals. Our success is attributed to quality solutions and outstanding client services. We offer a culture built on the principles of integrity, teamwork, quality, contribution, and growth. Field Technicians are responsible for service request involving on-site client visits. Field Technicians will work independently and...
Nettech, a New Charter Technologies Company, is looking for a qualified IT Field Technician join our exceptional team of professionals. Our success is attributed to quality solutions and outstanding client services. We offer a culture built on the principles of integrity, teamwork, quality, contribution, and growth. Field Technicians are responsible for service request involving on-site client visits. Field Technicians will work independently and...
