FLSA Status. Non-Exempt. Technical Services. Reports To. Director of Service Desk. Job Summary. The Service Desk Analyst 1 position will model the Netrio mission, vision, and values each day, functioning as a guide for daily accountabilities and responsibilities. This role is accountable for creating, updating and resolving technical service requests from customers and with speed and precision. This role is on the front line for Reactive client r...
FLSA Status. Non-Exempt. Technical Services. Reports To. Director of Service Desk. Job Summary. The Service Desk Analyst 1 position will model the Netrio mission, vision, and values each day, functioning as a guide for daily accountabilities and responsibilities. This role is accountable for creating, updating and resolving technical service requests from customers and with speed and precision. This role is on the front line for Reactive client r...
Summary Of Position. The. Managed Services Engineer. plays a pivotal role in Netrio’s Managed Services team, serving as a. senior technical expert and escalation point. for complex client issues across infrastructure, networks, and systems. This role ensures the stability, performance, and security of client environments while providing exceptional customer service and strategic IT guidance. Acting as both a technical leader and hands-on problem ...
Summary Of Position. The. Managed Services Engineer. plays a pivotal role in Netrio’s Managed Services team, serving as a. senior technical expert and escalation point. for complex client issues across infrastructure, networks, and systems. This role ensures the stability, performance, and security of client environments while providing exceptional customer service and strategic IT guidance. Acting as both a technical leader and hands-on problem ...
Overview. NETRIO is seeking an experienced. Senior Network Engineer. with deep hands-on expertise in. Fortinet technologies. including FortiGate firewalls, FortiManager, FortiAnalyzer, and related security platforms. The ideal candidate will also have solid experience with. Cisco. and/or. Palo Alto. network and security products. This role requires expert-level knowledge of. firewalls, routing, switching, VPN, SD-WAN, wireless networking. and adv...
Overview. NETRIO is seeking an experienced. Senior Network Engineer. with deep hands-on expertise in. Fortinet technologies. including FortiGate firewalls, FortiManager, FortiAnalyzer, and related security platforms. The ideal candidate will also have solid experience with. Cisco. and/or. Palo Alto. network and security products. This role requires expert-level knowledge of. firewalls, routing, switching, VPN, SD-WAN, wireless networking. and adv...
Job Overview. We are seeking a detail-oriented and proactive People Operations Specialist to support key HR functions across benefits administration, HRIS management, onboarding, and employee experience. This role serves as a Tier 1 resource for employee inquiries, manages critical HR processes, and plays a visible role in our McKinney office’s culture and day-to-day operations. The ideal candidate thrives in a fast-paced environment, brings stro...
Job Title: Project Engineer FLSA Status: Exempt. Department: Technical Services Reports To: Director, PMO. Job Summary. The Project Services Engineer position will model the Netrio mission, vision, and values each. day, functioning as a guide for daily accountabilities and responsibilities. This role will. concentrate on leading the implementation of new hardware and solutions, and the research. and development of project proposals. This role inc...
About The Role. We are seeking an experienced. Microsoft Cloud Solutions Engineer. to design, implement, and support modern cloud infrastructure and services across Microsoft Azure and Microsoft 365. This role is ideal for a hands-on technologist who thrives on solving complex challenges, automating processes, and driving digital transformation through Microsoft’s cloud ecosystem. You’ll work closely with internal stakeholders and clients to deli...
Position Summary. We are seeking an experienced. Senior Systems Engineer. to join our growing team. This role is responsible for designing, implementing, and supporting core server, cloud, and network security infrastructure across a diverse set of environments. The ideal candidate brings deep expertise in. Windows Server administration. strong hands-on experience managing the. Microsoft Azure. platform, and operational proficiency with. Fortinet...
Summary Of Position. Through outstanding communication regarding what matters to our customers, this role will support Customer Success across all of Netrio (formerly Agio). The Jr. Customer Success Manager directly contributes to client improvement, resulting in higher client retention and team/company growth. Your concise, relevant, and clear communication across Netrio (formerly Agio) teams including Cybersecurity, XDR and Managed Services ens...
Job Summary. The Service Desk Analyst 2 will model the Netrio mission, vision, and values each day, functioning as a guide for daily accountabilities and responsibilities. This role is accountable for creating, updating and resolving technical service requests from customers and with speed and precision. This role is on the front line for reactive client requests, handling with a high level of accuracy and customer satisfaction. This role will re...
