15 Client Service Representative Jobs in Covington, LA
Netchex is Hiring a Client Service Representative Near Covington, LA
The Ideal Candidate:
- Is a resourceful and talented problem-solver
- Enjoys working with technology
- Excels in a fast-paced environment and works well under pressure
- Possesses strong listening skills and the ability to empathize with client needs
- Has exceptional written and oral communication skills.
- Is a superstar who can maintain a positive attitude in all situations.
- Enjoys a challenge and learning new skills
- Exhibits excellent time management skills
- Being part of a team that delivers outstanding client service at all times.
- Communicating with clients daily via phone, email, and web meetings to provide general support and training.
- Troubleshooting client questions/requests related to our software. Some of these categories include payroll, time and attendance, and human capital management.
- Attending training to obtain a working knowledge of our payroll and HRIS system
- Completing complex projects where attention to detail is a necessity
- Coordinating with various departments to ensure client requests are handled appropriately and in a timely manner
- Keeping accurate records of client interactions using CRM software
- Bachelor's Degree and 2 years in a client facing customer service role is preferred.
- OR Minimum 4 years in a client-facing customer service role
- High School Diploma or GED is required.
- Strong Technical Aptitude
- Ability to multi-task and adapt to shifting priorities
- Proficiency in Microsoft Office Applications, strong Microsoft Excel skills are a plus.
- Demonstrates basic mathematical aptitude
- Ability to apply logic and reasoning skills to solve issues of varying complexity
We offer:
- A fun, rewarding, and team-based work environment
- 100% Employer paid Health & Dental Insurance for employees.
- 100% Employer paid Short-Term and Long-Term Disability Insurance for employees
- 100% Employer paid Life Insurance for employees
- Vision Insurance
- Generous PTO and paid holidays
- 401(k) Employer Match
- Opportunity to grow your career - company culture that promotes from within
- Philanthropic opportunities to give back to our community
- Casual dress attire
Job Summary
Full Time
$46k-58k (estimate)
04/30/2024
05/13/2024
NetchexOnline.com
COVINGTON, LA
200 - 500
2003
Private
WILL BOUDREAUX
$10M - $50M
Business Services
Related Companies
About Netchex
Netchex offers payroll solutions, human resource and benefit administrative services.
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
