PURPOSE
The Epic Reporting Analyst supports the mission of Neighborcare by designing, developing, testing, documenting, maintaining, and troubleshooting reports across applications supported by Neighborcare, especially Epic. This includes requirements definitions, quality assurance testing, and user acceptance testing. The Epic Reporting Analyst works closely with the IT Dept. and a cross section of staff to understand the reporting needs of end users of reports, translating this information into the design and development of reports and dashboards that meet business needs. This role requires excellent communication skills and ability to balance competing priorities.
Neighborcare Health offers a robust benefit package including Health, Wellness & Retirement benefits: Medical, Dental & Vision Insurance, 18 days of Paid Time Off, 9-Paid Holidays, Retirement with Matching, Life & AD&D, Pet Insurance, Employee Assistance Program, & More! This position is eligible for the Staff Referral Program
PRIMARY RESPONSIBILITIES

• Display knowledge of the Neighborcare data systems (Epic Reporting Work Bench, Radar Dashboards, Slicer Dicer, Business Objects, & Crystal Reports)
• Responsible for the execution of full reporting lifecycle from design, development, testing, documentation, maintenance, andtroubleshooting
• Support internal and external reporting needs of the organization
• Lead requirement gathering for new reports via ticket or meetings with Neighborcare stakeholders/staff
• Coordinate with staff, technical analysts, and other IT staff to monitor system data integrity and to coordinate corrections toeither the data, or resulting reports
• Develop and utilize reporting standards to ensure a high degree of consistency surrounding layout and usability of reports.
• Promote visibility and transparency of reporting needs and requests in the organization
• Act as a technical liaison between users Epic related reporting systems and IT
• Act as a consultant to stakeholders/staff when socializing reporting solutions by providing on-going technical support, service,and education to improve
• Coordinate the timely delivery and distribution reports
• Participates in process improvement activities, as needed
• Participate in IT project planning as appropriate
• Collaborate with application vendors when needed
• Comply with applicable federal, state and local laws and regulations, Neighborcare Health policies and procedures, including
• Neighborcare Health Privacy, Security and Compliance policies and procedures, HIPAA, Code of Conduct, and the Federal TortClaims Act (FTCA)
• Regular attendance at work
• Other tasks as assigned

KEY SKILLS, KNOWLEDGE & ABILITIES

• Demonstrated hands-on experience producing business or clinical reports and dashboards using EMR reporting tools with astrong preference for Epic reporting tools
• Direct experience in healthcare environments, especially ambulatory care
• Excellent skills with Microsoft Office products
• Ability to communicate with end users (many with minimal understanding about data analytics) about their data needs andtranslate the information into data specifications
• Critical thinking and problem-solving skills
• Expertise with EMR reporting tools with a strong preference for Epic application
• Ability to work independently and manage multiple conflicting priorities
• Attention to detail
• Strong organization, time management, project management, and negotiation skills
• Process improvement skills

EDUCATION/EXPERIENCE REQUIRMENTS
Preferred: Bachelor's degree preferred. Additional relevant work experience can be applied in lieu of a degree.
Years of Relevant Experience Required: 3 years of data reporting experience
Years of Relevant Experience Preferred: Healthcare experience
Our Mission The mission of Neighborcare Health is to provide comprehensive health care to families and individuals who have difficulty accessing care; respond with sensitivity to the needs of our culturally diverse patients; and advocate and work with others to improve the overall health status of the communities we serve.
About our Service Commitments Our service commitments were created by staff members, leaders, board members and patients. We use these as a guide and expectation for how we treat our patients and each other. You may learn more about our service commitments here, https://neighborcare.org/about-us/service-commitments/

• Serving patients
• Serving each other
• A warm welcome
• Caring
• Respect
• Working together
• Trusting Relationship

About us For 50 years, Neighborcare Health has been caring for our neighbors with essential medical and dental care, counseling, outreach, health education and more in Seattle, Vashon, and our newest dental clinic in Olympia! Our purpose is to improve health by engaging, educating, and empowering people in the communities we serve. We are looking to hire the best talent to support our culturally diverse workplace and community.
Compensation

• The wage range for this position is minimum $67,670.00to $91,956.80 maximum.
• Compensation will be determined based on years of relevant experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)