JOB SUMMARY

The pool attendant is responsible for the cleanliness of the pool area and surrounding grounds and ensuring guest satisfaction by servicing guests as needed.

ESSENTIAL RESPONSIBILITIES

• Maintains pool area quality standards by thoroughly performing all cleaning duties; blower, pressure washing, litter picking, trash removal, cleaning chairs, cabanas & restroom care, high dusting, umbrella repairs, painting, chemical readings, brushing and netting pool, and completing projects assigned by manager.
• Promotes and provides exemplary guest service for both internal and external customers

• Answers questions and offers information in a courteous manner. Responsible for monitoring inventory (cleaning supplies, paper products) for specific assigned work areas
• Understands and demonstrates the proper use of safety practices & ensures training standards are maintained for the department
• Completing AM or PM inspections and work orders as needed
• Coordinates with Technician to ensure all water quality requirements are met including, but not limited to, testing water and recording test results
• Implement and monitor opening and closing procedures to comply with safety and cleanliness requirements
• Inspect pool equipment including mechanical operations and leisure areas; to maintain and uphold quality standards
• Understand and apply all company policies, rules and regulations consistently
• Overtime as needed.

REQUIREMENTS ( Competencies, skills, attributes, experience, licenses, certifications, required)

• Valid Florida driver's license
• Must be at least 18 years of age
• Must be able to pass background check
• High School Diploma, G.E.D.
• Experience working in a hotel or resort a plus
• Must be fluent in oral and written English
• Bending, lifting, follow directions
• Able to work well under pressure and balance multiple priorities and assignments

PREFERRED competencies & qualifications

• Must be change adaptive, flexible, and empathetic
• Must be highly customer oriented and responsive with a high need for closure
• Must be comfortable working in a fast-paced environment where continuous improvement is expected
• Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness a must.