Description

Jewish Family & Career Services of Atlanta (JF&CS) offers best-in-class, person-centered programs and resources to transform lives. Building on our 125-year history, we are here to help individuals and families of all faiths live to their full potential. Guided by Jewish values, we are a welcoming community, and our experienced professionals bring integrity and compassion to their work in the fields of aging and older adults, career counseling, dentistry, mental health, intellectual and developmental disabilities, and need-based support services. We serve thousands of individuals annually regardless of age, race, religion, national origin or ability to pay.

Working at JF&CS: At JF&CS, we hold these values close to our heart: Commitment and integrity, compassion and respect, innovation and collaboration, professionalism, and responsiveness to diverse needs. Guided by Jewish values, and voted a Top Workplace for 2022 by the Atlanta Journal-Constitution, we are a welcoming community of professionals passionate about making a difference in the community. For testimonials from staff on what it’s like being part of the JF&CS family, you can visit our Careers page.

Benefits:

• Up to 20 days paid time off and holidays
• One Week Paid Winter Holiday Break
• Health, Vision, Dental and 401(k) savings plan
• Paid Parental Leave

The Ben Massell Dental Clinic is one of several programs under the auspices of JF&CS. The Ben Massell Dental Clinic is a fast-paced state of the art dental facility with over 100 volunteer dentists providing quality dental care to individuals in Metro Atlanta. The clinic has 15 operatories and the absolute latest in dental equipment.

Working at JF&CS Ben Massell Dental Clinic: The clinic has an immediate opening for a full time Patient Care Coordinator/Receptionist. We offer a very Competitive Salary and excellent Benefits package. Applicant must be knowledgeable of dental terminology and dental procedures. Along with Professionalism, this job also requires Commitment and Integrity, Compassion and Respect, Innovation and Collaboration, and Responsiveness to Diverse needs. This position is perfect for the experienced Dental Care Coordinator/Receptionist in search of work-life balance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Must be knowledgeable of dental terminology.
• Monitor scheduling of appointments for multiple dentists.
• Open office up in the morning.
• Ensure that the reception area is kept orderly.
• Answer all incoming phone calls and route them to the appropriate resource.
• Check voice mail system for any messages left after hours.
• Greet clients and visitors, creating a warm and welcome atmosphere.
• Provide and check completeness of application packages to all new and potential clients.
• Utilize NDental Dental management information software. -we will provide training for this.
• Make phone call reminders to clients regarding their appointments.
• Collect suggested donations.
• Advise clients of policies and procedures as necessary and appropriate.
• File management (digital and paper-based)
• Other administrative duties as assigned.

Requirements

Language Skills: Spanish speaking is preferred. Ability to speak clearly, concisely, and effectively. Ability to listen and understand the information and ideas as presented verbally. Ability to communicate information and ideas clearly and concisely in writing and to read and understand information in writing. Ability to work in a fast paced, busy environment, working with a large number of clients.

Mathematical Skills: Ability to calculate figures and amounts. Ability to apply concepts of basic algebra and accounting.

Computer Skills: Ability to use dental client management information system.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to make a decision or solve a problem by using logic to identify key facts, explore alternatives and provide quality solutions.

Other Skills and Abilities: Must be computer literate. Must be proficient with software packages such as MS Word, Excel, Windows 98, Access, MS Mail and PowerPoint. Must be detail oriented. Must be able to work with or contribute to a work group or team to complete an assigned task. Must present in a professional manner utilizing appropriate communication, dress, and appearance. Must be able to plan, organize and prioritize time and workload to accomplish tasks and meet deadlines. Must be able to deal with people in a manner that shows patience, sensitivity, tact, and professionalism.

EDUCATION and/or EXPERIENCE:

1-year prior experience working as a front desk receptionist in a dental office. High School Diploma or equivalent

JF&CS is an equal opportunity employer, committed to providing a workplace free from harassment and discrimination. We embrace our employees' unique qualities, which fuel interest, innovation, and business success. As an EEO employer, JF&CS will engage in interactive dialogue regarding any accommodation requested based on medical or religious considerations.