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Cineo Lighting is a division of NBCUniversal. We design, manufacture and sell high-quality LED lighting instruments for the motion picture, television and broadcast industries. We are seeking an exceptional Director of Operations, located in Chandler, AZ area to join as a key member of our management team. 

What You’ll Do:

• Manage all Operations staff and processes within Cineo including inventory and supply chain management, manufacturing, purchasing, customer support/service, sales order fulfilment, shipping and receiving.
• Manage the Cineo AZ facility including offices, labs and warehouse.
• Partner with the Sales on forecasts and Finance to develop Operations budget including staffing, procurement and inventory planning. 
• Support interoffice systems, including implementing an upgrade to existing MRP software system.
• Manage all sales order processing and fulfillment including product shipment and demo systems. Manage and improve these processes for greater accuracy, reduced shrinkage, lower shipping costs, and improving customer communications.
• Manage supply chain including manufacturing, quality control and purchasing. Work with Engineering to qualify CMs and collaborate to achieve product cost reduction with specific annual targets.
• Manage the customer support team and customer service including RMA process, spares inventory and customer support software systems. Collaborate with Engineering on technical support and product improvement priorities (ECOs).
• Create and implement standards, policy, best practices, and SOPs.
• Support our on-site LED repair center including employee training, warehouse inventory procurement, and general order processing.
• Build thoughtful reporting and presentations which demonstrate results and earn executive buy-in and alignment around near and long-term projects and initiatives.

Let’s Talk About You…

• Operations Guru - You have extensive experience in supply chain, inventory planning, manufacturing and logistics. You learn fast, adapt quickly and dive into strategic and operational opportunities.
• Leadership - You are a proven leader known to challenge the status quo, introduce new and better ways of delivering results, make difficult decisions and lead through change.
• Coach - You lead teams of professionals by mentoring and developing; always ready to share knowledge and help grow teams to their full potential.
• Analytical- You create tools and processes quickly and accurately to provide job estimates for clients levering deep industry experience, historical trends, teams and vendor relationships.
• Executer- You get things done! Using strong business acumen, organizational and superior process/project management skills, you prioritize and execute numerous complex projects in parallel.
• Communicates with ease- You have a way with words. You can build and present compelling business cases at the senior leadership level and you have expert negotiation skills.

What You Have…

• Bachelor’s degree in business administration or related field
• 8 years of experience in managing all aspects of operations
• 5 years of experience managing teams of large scales
• 2 years of experience in supply chain, inventory planning, purchasing and logistics.
• 1 year experience with quality testing in a product lifecycle
• Minimum 5 years’ experience in managing Operations of an OEM business with sales exceeding $20M
• Ability to navigate through intricate scenarios and diverse personalities
• Must be willing to work in Chandler, AZ
• Must have unrestricted authorization to work in the United States

What Could Set You Apart…

• Master’s degree in business administration or related field
• Experience with MRP/ERP/CRM and Inventory management software
• Strong technical and engineering background
• ISO, 5S and 6 Sigma experience
• Repair center experience

Additional Requirements:

• Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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