We’re currently seeking an experienced professional for a Senior Member Service Representative position. The Senior Member Service Representative provides a variety of sales and service functions such as providing information on all Credit Union services and effectively cross-selling products and services that meet the member’s specific needs.The Senior Member Service Representative is responsible for managing the day-to-day operations of the branch in the absence of the Assistant Manager (where applicable) and Branch Manager. Supports the Credit Union’s membership and asset growth goals by participating in sales campaigns and community outreach events as determined by the Branch Manager.Acts as a sales and service role model for Member Services staff demonstrating high-level listening, sales and problem resolution skills.Supports the Branch Manager in creating and maintaining a sales culture within the branch.