General Duties & Responsibilities. Provide world class customer service in resolving product, freight, accounting, and other issues. Provide logistical support for product ordering and shipments. May include troubleshooting delivery issues. Scanning & processing of purchase orders, delivery documents, contracts, etc. Must liaise between other departments and our customers to provide the service most suitable to the customer's needs, cost and time...
I. Position Function SUMMARY. Under the direction of the Technology Manager, the IT Support Specialist provides technical support to all aspects of technology and is responsible for installation and maintenance of the software, hardware and related peripherals while ensuring optimal system performance. Provides hardware and software support for users according to established policies and procedures in a timely, professional, and accurate manner. ...
I. Position Function SUMMARY. Under the direction of the Technology Manager, the IT Support Specialist provides technical support to all aspects of technology and is responsible for installation and maintenance of the software, hardware and related peripherals while ensuring optimal system performance. Provides hardware and software support for users according to established policies and procedures in a timely, professional, and accurate manner. ...