TCBY is currently hiring for a full- or part-time Frozen Yogurt Shop Lead Cashier / Customer Service Associate to oversee a team of employees and ensure our customers receive top-quality food service in the Dallas, TX area. This position with our hospitality team earns a competitive wage of $13 - $15/hour , depending on experience.

In addition to competitive pay and our supportive team culture , we offer our full- or part-time Frozen Yogurt Shop Lead Cashiers / Customer Service Associates the following benefits:

• Flexible hours
• An end-of-year bonus
• Uniform
• Extra pay on holidays
• Thanksgiving and Christmas off
• Lunch or dinner once a week provided by the owner
• A discount at the Subway location managed by the owner
• Free snacks and food

Additionally, our full-time employees receive paid time off (PTO) . So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application . We hope to meet you soon!

DAY-TO-DAY

This full- or part-time customer service position works a flexible schedule . Our frozen yogurt shop hours are Monday to Saturday from 11 AM - 11 PM . Shifts fall between 9:30 AM and 11:30 PM .

As a Frozen Yogurt Shop Lead Cashier / Customer Service Associate with our hospitality team, you are responsible for leading a food service team to success while providing high-quality customer service to those who visit our store. You direct and lead team members, making sure that everyone understands their assigned tasks and fulfills their responsibilities correctly. When customers enter our store, you greet them with a positive and friendly attitude and help take orders. You prepare all orders according to specifications while following any applicable food safety and sanitation guidelines.

As needed, you keep track of our drive-thru, ensuring that customers are helped in a timely manner. When you aren't assisting customers, you check that our frozen yogurt is well-stocked and replace flavors. You clean up around the store, including behind the counter and the sitting area. Our store always operates smoothly under your watch, and it brings you great satisfaction to know that you thrive in this food service management position with our hospitality team!

ABOUT TCBY LAKEWOOD

Serving communities nationwide for more than 40 years, TCBY is the original and most well-known frozen yogurt brand, leading the market in nutrition, taste, and product quality. We offer an extensive product line with a variety of yogurt flavors that are low in fat, nonfat, or with no sugar added. Our Lakewood Dallas location strives to put a smile on our customer's faces every day by greeting each person with a positive and friendly attitude. We love to serve others, and our mission is to be the world's first choice for snacks and treats by providing our customers with an unforgettable experience.

Our high-quality service isn't reserved just for our customers but extended to our employees as well. We provide our team with an authentic, family-oriented environment where everyone is treated with respect and valued for their contributions . To show our appreciation, we strive to provide competitive compensation and a fun, supportive work culture that encourages growth .

OUR IDEAL ICE CREAM SHOP LEAD CASHIER / CUSTOMER SERVICE ASSOCIATE

• Organized - balances multiple tasks while demonstrating good time management
• Strong Leader - inspires and motivates others to put forth their best effort
• Communicative - effectively communicates both verbally and in writing
• Adaptable - keeps up in a fast-paced environment
• Personable - maintains a positive and friendly attitude when engaging with customers

If this sounds like you, keep reading about this full- or part-time food service management position with our hospitality team!

REQUIREMENTS

• At least 18 years old
• Food handler's certificate - we will provide one if needed!
• Excellent customer service skills

Some leadership experience is preferred but not required! If you meet the above requirements, we need you. Apply today for this full- or part-time food service management position and join our hospitality team!

Location: 75214