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Patient Services Representative
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$48k-60k (estimate)
Full Time 1 Week Ago
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Catalano Liefer Bruno & Russell is Hiring a Patient Services Representative Near Albany, NY

Are you a compassionate and organized individual looking to make a positive impact in the dental field? Our bustling dental practice in Albany, NY is seeking a dedicated Patient Services Representative to join our dynamic team. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth and efficient experience from appointment scheduling to billing inquiries. If you thrive in a fast-paced environment and possess excellent communication skills, attention to detail, and a passion for helping others, we invite you to apply and become an integral part of our patient-centered practice.

Position Details:

Location - Lasting Impressions

Address - 399 Albany Shaker Rd, Albany, NY 12211

Full Time - Monday through Thursday, 8am to 5pm

Salary - $18/hr - $24/hr

Dental experience preferred

Requirements:

* High School Diploma/equivalent

* Dental and/or medical admin experience (Preferred)

We value our employees and want to remain competitive in a demanding industry. The following are some benefits we offer to our full time Front Desk Representatives:

* Health Benefits

* 401K

* Continuing Education

* Vacation, sick days, and paid holidays

As a Front Desk Representative, you will be providing the practice with important administrative support such as:

Serving as the primary non-clinical business interface with the patient, performing a variety of tasks critical to the smooth functioning of the practice, including, but not limited to: meeting and greeting patients on the phone and in person; scheduling patients; arranging for and receiving patient payments; and providing patient support, education, and counseling on practice and insurance procedures and requirements.

Working within the dental management software to perform and confirm patient scheduling, filling doctors and hygienists schedules and managing wait lists; may use marketing/communication software to confirm patient appointments and perform other patient-relations functions; may also schedule patients with specialists.

Creating and maintaining patient records: inputs data to the dental management system, including, but not limited to, some or all of the following: medical histories, treatment plans, insurance information, patient photographs x-rays, and other critical data; creates, updates, and maintains patient paper charts with required forms and other key information.

Performing financial functions including, but not limited to, some or all of the following: receiving patient payments, developing and discussing payment plans; tallying cash and checks, charging patients out in dental management system; insurance verification; and mailing insurance claims and pre-estimates to insurance companies. May also make patient collections calls and interact with insurance carriers as needed.

Performing office maintenance and communications functions, which may include executing office opening and closing protocols; ordering supplies; taking and transmitting phone messages to employees; and working closely with providers and assistants to provide a safe, seamless and pleasant experience for patients.

Job Summary

JOB TYPE

Full Time

SALARY

$48k-60k (estimate)

POST DATE

06/07/2024

EXPIRATION DATE

06/23/2024

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The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Services Representative job description and responsibilities

The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

02/28/2022: Vallejo, CA

Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.

02/15/2022: Kennewick, WA

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

03/07/2022: Saint Cloud, MN

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

12/16/2021: Fort Wayne, IN

This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

02/11/2022: Troy, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

01/25/2022: Johnstown, PA

Some patient services representative roles require additional training.

12/23/2021: Lebanon, PA

Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.

12/21/2021: Lawrence, MA

Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

02/16/2022: Stockton, CA

Must exercise empathy and respect to provide excellent customer service for patients.

12/21/2021: Omaha, NE

Step 3: View the best colleges and universities for Patient Services Representative.

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