Position Overview

Responsible for guest room cleanliness & sanitation

Essential Job Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Responsible for the cleanliness of assigned number of rooms on a daily basis
• Cleans and sanitizes guest bathrooms of assigned rooms
• Changes linens and makes beds
• Detailed and general cleanliness (sanitation) of entire guest room, to include dusting, vacuuming
• Sweeps and mops bathroom floor. Sanitation of bathtub/shower, sink area, toilet. Replenish amenities and towels
• Checks under mattress and under bed for dust, forgotten items, etc
• Cleans mirrors; Disinfects doorknobs, remote, telephone
• Makes sure all rooms have a “Do not disturb” sign; compendium and/or guestroom collateral are replenished and in good condition
• Sprays air freshener in room
• Other duties and responsibilities as assigned.
• The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
• Maintain a safe work environment for co-workers and a safe hotel for guests; please refer to Section 7.0 in the Associate Handbook for specific examples.

Qualifications, Job knowledge, Experience, Skills, Abilities

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to communicate, verbally, effectively with guests and co-workers; respond to guest requests
• No special licenses or certificates required
• Maintains professionalism at all times, demonstrating courtesy and respect to guests and co-workers

Physical requirements of the position and work environment:

• Must be able to walk, climb stairs
• Must be able to bend, stoop, crouch, twist & turn
• Must use hands to reach, grasp, handle, pull and push
• Must have good near and far vision
• Must be able to hear, talk, smell
• Must be able to lift & carry up to 50 pounds
• Must be able to stand and walk for up to 5 hours and a total of 7 hours in an 8 hour shift.
• Majority of duties performed indoors. Noise level moderate.

Hilton Nashville Downtown Additional Property Specific Functions:

• Must complete brand required training