Associate Managed Detection & Response (MDR) Analyst Rapid7’s Tactical Operations team (TACOPS) is responsible for handling the most time-critical tasks for all customers, such as the investigation and triage of high priority security alerts using our cloud hosted SIEM, InsightIDR. This team is composed of Managed Detection & Response Analysts who work on the following shift schedules (there is no night shift for U.S. analysts at Rapid7. ). Rapid...
Job Description As a Technical Account Manager (TAM), you will be responsible for managing the technical relationship between Rapid7 and its large enterprise and federal customers. As a trusted advisor, the TAM will manage the technical success of these customers by leveraging their strong technical and product knowledge to guide customers in the successful deployment and use of Rapid7 products within their respective organizations. This is a hyb...
We are seeking a full time Technical Support Engineer I who will be based out of our Rapid7 office in Tampa, Florida. In this role you will be supporting customers by using your networking skills to troubleshoot complex issues via phone, email, and video conferencing. This is a hybrid role, 3 days onsite, 2 days remote. About the Team Our ever growing Technical Support team are seeking candidates who have a passion for providing exceptional custo...
Rapid7’s Commercial Sales organization is seeking an Account Executive to join the team. You will serve as a strategic partner for clients in your assigned geography, helping them achieve a more secure digital future. In this quota carrying role, you will directly impact the success of the company and help organizations across the world advance securely. About the Team Rapid7’s Commercial Sales team is responsible for driving business at mid-mark...
