Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $37.86 - $46.58 Hourly Department: Health Department Job Type: Regular Represented Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): June 20, 2024 The Opportunity: THIS WORK MATTERS! **When applying please be sure to follow ALL instructions under “Screening & Application”** Multnomah County’s Behavioral Health Coordinated Diversion partners with the Oregon Judicial Department (OJD), Multnomah County Department of Community Justice (DCJ), Multnomah County District Attorney's Office (MCDA), Oregon State Hospital (OSH), and Oregon Office of Public Defense Services (OPDS) to provide intensive Clinical Case Management to severely mentally ill, criminal justice involved individuals. Many clients present with high risk and acuity needs. The Aid & Assist Clinical Services Specialist (CSS) focuses on working with a diverse array of individuals, including the BIPOC community, who are over-represented in the Multnomah County criminal justice system, and specifically with the Aid and Assist population and clients needing jail diversion services. As a newly hired Clinical Services Specialist, you will receive a one-time New Hire Recruitment and Retention Incentive payment of up to $1,500 on your first paycheck. The incentive will be prorated based on the position's FTE status. As the Aid & Assist CSS, other duties will include: Direct Client Services and Care Coordination Provide coordination and referrals for Serious and Persistent Mental Illness (SPMI) / criminal justice involved eligible clients to assist them to access Mental Health and Substance Use Disorder (SUD) treatment, and other eligible services based on needs. Provide ongoing care coordination to assist clients to remain engaged in treatment services and/or to connect with other service providers based on clinical needs. Maintain working knowledge of the behavioral health and criminal justice system with particular emphasis on sustained diversion by accessing services and resources. Administer advanced human services clinical assessment involving complex psycho-social factors, and coordination/creation of specific case plans to meet medical and psycho-social needs of economically, physically, developmentally, mentally or socially disadvantaged clients. Assess, develop, and integrate a care plan regarding complex and difficult cases with members of the care team, community based case managers, district center case managers, and outside agencies. Help determine the need for comprehensive neuropsychological, psychological, psychiatric, psycho-diagnostic, or clinical case consultations with other qualified professionals. Assist and consult with the care team, family members, case managers, and outside agencies in navigating complex service systems such as mental health, medical, and legal. Assist members in gaining access to a variety of social services programs as needed, including SUD treatment, housing, peer support, medical services, etc. Partner with community providers and partners to identify and prioritize referrals into services. Coordinate with other involved providers and systems to ensure client's care is integrated. Provide referrals to other healthcare services such as physical health plan, primary care, dental plan, etc. Function in a similar way to an ACT team, and authorize treatment-related decisions in crisis situations. Provide crisis support and intervention to participants experiencing psychosis. Meet with clients in the office or community to engage, counsel, intervene, and promote compliance with court orders and treatment recommendations. Supervision, Training, Safety Assessment and Documentation Participate in individual and group supervision and training to support the job functions of team and self. Maintain the values and purpose of Aid and Assist and Jail Diversion, track case assignments, balancing team workloads, consulting difficult cases, monitoring the management of cases and services provided for adherence to standards and rules, and making reports to supervisory staff as needed to ensure professional services are being maintained by staff. Maintain up to date notes on members served within the assigned Electronic Health Record (EHR) system to track care, referrals, needs assessments, service plans, next steps or missing resources that are needed in the care plan, etc. Complete notes as needed for court reporting and grant funding for services provided, and coordination of care between and with member organizations. Enter documentation into Specialty Court Monitoring System (SCMS) (court documentation system) and Evolv EHR to record outcomes or other data per team work flows. Community Relationships Nurture and develop position community relationships. Maintain partnerships with contracted agencies, health care providers, and other social service providers as a contact point with the Behavioral Health Division (BHD). Build mutually beneficial relationships with providers and community partners, especially those who offer culturally specific services, to research and document developing needs within various communities served. Share updates of community relationships and feedback with program and division leadership to tailor program goals to external and funding needs and requirements. Attend community outreach meetings including but not limited to Cascadia Behavioral Health’s and Central City Concern’s Stabilization, Treatment and Preparation (STP) to plan for and understand community needs, barriers to care, etc. Consultation Provide consultations to the court team, community partners and multi-disciplinary teams as needed to provide input and suggestions for services and supports available to individuals with mental illness and criminal justice involvement, and to help teams to understand program specialties, requirements, and limitations. Provide consultation to community members who contact the criminal justice system seeking assistance for friends or family. Provide context and information about the mental health/ criminal justice system, Act as contact for multi-disciplinary teams to consult and/or intervene in highly complex and difficult cases for diverse clients and settings in the community with community partners, internal care teams, etc. Act as a response point to emergency needs or investigation requests of individual clients, service providers, etc. Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website. TO QUALIFY: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page. Required Minimum Qualifications: Education/Experience: Equivalent to an Associates degree in social services, psychology, sociology, counseling or related field and four (4) years professional work experience as a counselor, advocate, or social worker ; OR, Equivalent to a Bachelor's degree in counseling, social services, psychology, sociology, social work or a related field and two (2) years of professional work experience as a counselor, Mental Health treatment professional, social worker, or therapist; AND Certification: Must meet the standards of Qualified Mental Health Associate - (QMHA I) with the Mental Health & Addiction Certification Board of Oregon (MHACBO) - more information can be found at MHACBO website. Current QMHA I (Required) Other: Valid Driver’s License This position requires a Background Investigation, which may include being fingerprinted. Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Lead with race through actions and advocacy with internal programs, with community partners and across departments throughout the county. Demonstrate the ability to flex style when faced with myriad dimensions of culture in order to be effective across cultural context. Respect and appreciation for ethnic and cultural diversity. Ability to collaborate and build relationships to achieve positive work outcomes. Ability to maintain a safe and healthful workplace. High degree of resilience, is outcome driven and can thrive in an environment of rapid change while effectively managing pressure in an effective and professional manner *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. SCREENING & EVALUATION (REQUIRED): The Application Packet: You must submit ALL requested items below. Failure to do so will be deemed as an incomplete application. 1. Attach a Resume demonstrating you meeting minimum qualifications; AND 2. Attach a Cover Letter addressing the following: Demonstrate your experience working with individuals who have or who are at high risk for criminal/legal involvement, houselessness, crisis services, safety net services and severe and persistent mental illness and substance use challenges; AND Demonstrate your clinical acumen, including examples of applying best practices to support client skill building and increased independence. Note: Please be mindful of checking your email inbox for messages upon submitting your application. You may be emailed requesting for additional items from the Recruiter or hiring manager. If a response is not received in a timely manner your application may not be considered. The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows: Initial review of minimum qualifications An evaluation of application materials to identify the most qualified candidates Consideration of top candidates/interviews Background, reference, and education checks ADDITIONAL INFORMATION: Type of Position: This hourly union-represented position is eligible for overtime Type: Represented FLSA: Non-Exempt Teleworking/Hybrid: At this time, this position is designated to “routine telework/hybrid,” meaning you will be working remotely (from home) most of the time and you will be required to attend meetings in the community. As with all telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. Currently, all employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is Five Oak. 209 SW 4th Ave, Portland, OR 97204. Applying for this posting will give you the opportunity to be placed on the eligible list for future opportunities for Clinical Services Specialist positions as positions for these programs become available. The eligible list created from this recruitment may be used to fill regular, full or part time, temporary, and limited duration assignments. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply. Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711. Questions? Recruiter: Caitrin Thomaselli Email: caitrin.thomaselli@multco.us Phone: 1 (971) 4218257 Application information may be used throughout the entire selection process. This process is subject to change without notice. Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. Job Profile: 6295 - Clinical Services Specialist Current Multnomah County employees must apply within Workday We're glad you are considering a career that gives back and supports the community. Working for Multnomah County means having the opportunity to make a real difference in the community, no matter what position you hold. We provide a wide array of essential services including health, community justice, roads, elections, libraries, jails, bridges, tax and assessment, marriage licenses, animal services, mental health and addiction services and more. Our organization’s top priority is to meet the many needs of our residents. Learn more about who we are, what we do, and why it matters. Veterans The Selection Process Jobs Home Interns