The person in this position is responsible for directing the on-site team on the assigned portfolio of properties in carrying out the Company’s objectives. They will implement and oversee the policies and procedures to meet and/or exceed the financial goals of the properties. This position reports to the Director of Multifamily. They represent the property owner to both the residents and the public.

KEY RESPONSIBILITIES

Key responsibilities of this position include, but are not limited to the following:

• Develops the budgets for the properties and oversees the achievement by reviewing financial statements and collaborating with the owner to address issues in the financial performance of the property.

• Analyze and distribute monthly financial statements including operating variances from budgets.
• Ensures the performance goals of the portfolio by inspecting the properties, reviewing the financials, and knowing the market.
• Promotes owner satisfaction and retention through timely reporting and on-going communication in regard to the performance of the properties. Responds in a timely manner to all owner correspondence.
• Compliance with Company standards as defined in the Employee Handbook, Operations Playbook, and applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, EEOC.
• Complete and maintain accurate records and files in conformance with company policies and procedures.
• Reviews and approves invoices.
• Ensures the appearance and physical aspects of the properties meet the Company’s and owner’s standards through routine site inspections. Will communicate any capital needs to the owner.
• Coordinates with vendors any services needed at the properties and negotiate contracts.
• Hire and train on-site personnel.
• During emergencies, be available to mitigate damage. May be during unscheduled hours.

MINIMUM JOB REQUIREMENTS

• Multifamily Property Management experience
• Real Estate License (Note: 3rd party Property Management requires a Real Estate License in Washington State. Without the required License, a person can be an Area Manager until such license is received).
• Requires an associates degree or at least 2 years of experience in the filed or related customer service area.
• Demonstrates a positive, professional, and client-oriented attitude to coworkers, residents, clients, and the public at all times.
• Ability to maintain confidentiality of sensitive information.
• Effective communication and time management skills.
• Ability to work independently and as a team member.
• Dependable, initiative-taking, organized, good at multi-tasking, meeting deadlines, and follow up.
• Valid driver’s license and automobile insurance.
• Proficient understanding of Microsoft suite, property management software preferred.

PHYSICAL REQUIREMENTS

• Job is intermittently sedentary, but requires mobility (i.e., climb stairs) to tour portfolio.
• Will use some repetitive motion of hands/wrists using a computer.
• Requires light lifting.

BENEFITS-

Insurance - medical insurance, vision insurance, dental insurance, life and AD&D insurance, and long-term disability insurance. Company provided dollars to use towards medical, dental and vision.

Retirement Plans - eligible after 1000 hours of service. Vested immediately. Company matches up to a set amount each year.

Vacation - lump sum to begin the following month of hire to equal 10 hours per month. (3 weeks)

Paid Holidays - 9 paid holidays per year.

Sick Pay - 0.038462 hours of sick per hour worked (on average 10 days per year). Up to 80 hours carryover each year.

ADDITIONAL COMPENSATION

Discretionary bonuses

Mileage reimbursement

Cell phone allowance