General Summary:

The Cash Applications Specialist ensures timely and accurate application of payments. You have Excel experience, vlookup, pivots, etc. You can work under tight deadlines with accuracy. You’re detail oriented. You have superb written and verbal communication skills. You ask questions and you are a motivated problem-solver.

Essential Job Functions and Responsibilities:

• Daily application of receipts, refunds, adjustments
• Work as a team to reduce the unapplied receipts
• Manage email requests, queues to meet SLA’s
• Process credit card payments
• Research and reconcile payments as needed; work with credit team on problem accounts
• Daily balancing and posting
• Review each request for accuracy and approval
• Work with internal/external customers to increase the overall auto application percentage
• Problem solve with customers to drive root cause resolution of unapplied/misapplied cash
• Ad hoc duties as assigned by management

Knowledge/Skills/Abilities

• Minimum of 2 – 3 years experience in Admin/Accounts Receivable/Billing/Collections, preferred.
• Excellent computer skills including the ability to learn new computer software.
• Outstanding verbal and written communication skills, organizational skills, and the ability to prioritize and multi-task required.
• Must be detail oriented and have strong analytical skills.
• High school diploma or equivalent.