Job Posting Title:

Senior Manager of Clinical Services, TCHATT, Department of Psychiatry and Behavioral Sciences, Dell Medical School

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Hiring Department:

Department of Psychiatry

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

May 31, 2024

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Position Duration:

Expected to Continue Until Aug 31, 2025

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes
This position has an end date of 8/31/2025, but may be renewable based upon availability of funding, work performance, and progress toward goals.

The Texas Child Health Access Through Telemedicine (TCHATT) Senior Manager of Clinical Services will work as part of an interdisciplinary, team-based program that cares for patients enrolled in the TCHATT program at UT Health Austin, Dell Medical School. TCHATT provides telemedicine or telehealth programs to school districts to help identify and assess the behavioral health needs of children and adolescents and provide access to mental health services. The TCHATT Senior Manager of Clinical Services will oversee programming and operations for TCHATT and related telehealth programs, ensuring alignment with legislative, institutional, and program goals. This is a federally and state funded position sponsored by the Texas Child Mental Health Care Consortium (TCMHCC). TCMHCC was created by the 86th Texas Legislature to leverage the expertise and capacity of the health-related institutions of higher education to address urgent mental health challenges and improve the mental health care system in this state in relation to children, adolescents, and perinatal women.

A flexible working arrangement agreement can be accommodated based upon the needs of the program and with supervisor approval. This position may require occasional work on-site for some of the scheduled work week. Remote work will require reliable internet access and a suitable private workspace free from distractions.

Purpose
The Senior Manager of Clinical Services will provide planning, development, and execution of the Department of Psychiatry and Behavioral Sciences TCHATT program. The ideal candidate will have a strong background in program management, excellent communication skills, and a passion for delivering high-quality, customer-focused programs. This position will collaborate closely with the Program Medical Director and designated clinicians to ensure the successful implementation of all TCHATT program activities and initiatives.

Responsibilities

• In compliance with University policy and legal requirements, manage and operate all aspects of TCHATT program in collaboration with the TCMHP leadership. Ensure compliance with policies and procedures. Determine program priorities. Monitor program progress and evaluate outcomes to identify areas for improvement and ensure the achievement of key performance indicators. Oversee program activities and administrators.

• Assist in the development and implementation of program and clinical strategies in alignment with legislative and organizational goals and objectives. Lead strategic and operational projects from inception through successful completion and reporting under the supervision of the senior director. Scope, plan, and implement large-scale programs.

• Drive recruiting, hiring, selection, and orientation of faculty and staff. Manage timesheets and review time away requests. Hire, train, supervise, and evaluate staff. Encourage collaboration and support of the communications, outreach, data, and other support services teams. Develop, monitor, and continuously assess human, technical, and operational capacity to meet priorities.

• Oversee the development of policies, processes, training materials, and other assets to ensure program effectiveness. Ensure the quality of vendor deliverables.

• Analyze and present information, reports, and data to identify trends, patterns, and insights that can inform strategic decisions. Provide regular reports on workforce productivity to the TCMHP leadership as requested. Prepare regular reports on performance, highlighting key metrics, achievements, and areas for improvement. Author reports to meet the requirements of funding agencies, stakeholders, and medical school leadership.

• Represent the program and DMS to key external stakeholders, including leaders in the medical, non-profit, government, and education sectors. Identify partnerships with external agencies and vendors to promote and expand program impact. Present findings at professional conferences, trainings, and other events.

• Perform all other related duties as assigned.

Required Qualifications
Be licensed as a LCSW, LPC or equivalent practiced clinician in the State of Texas with at least five years of high-level clinical leadership experience, including direct supervision of staff, with a demonstrated ability to manage within complicated and complex organizations. Have a minimum of five years of post-degree clinical experience providing crisis intervention, care coordination, and/or case management to children and families. Experience providing school-based mental health services. Demonstrated ability to solve problems independently with a high degree of sensitivity to stakeholder needs. Excellent communication, leadership, and supervisory skills. Must exercise a high degree of initiative, diplomacy, confidentiality, and judgment. Ability to anticipate needs and follow through with executives and leadership.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications
Master's degree. More than five years of professional leadership experience with regional or statewide initiatives. Familiarity with UT Austin policies, procedures, and systems. Experience administering mental health or education initiatives.

Salary Range
$105,000 depending on qualifications

Working Conditions

• May work around standard office conditions

• Repetitive use of a keyboard at a workstation

• Occasional weekend, overtime and evening work to meet deadline

• Occasional interstate, intrastate and international travel

• Field work as necessary

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.