Riverpointe Post Acute is a 4 star CMS rating skilled nursing facility with 112 beds located in Carmichael, CA. We are seeking a friendly and detail-oriented individual Business Office Assistant to join our team! As a Business Office Assistant, you will play a crucial role in supporting the administrative operations of our facility and ensuring smooth day-to-day operations. Your organizational skills and attention to detail will make a significant impact on our ability to provide excellent patient care.

• Location: 6041 Fair Oaks Blvd. Carmichael, CA 95608
• Shift Structure: 8 hours, Monday - Friday
• Schedule: AM Shift, Full Time
• Pay Range: $22-$28/hr
• Department: Administration

Responsibilities

• Manage and maintain patient records, including updating personal information and insurance details
• Assist with billing and invoicing processes, including verifying insurance coverage and submitting claims
• Coordinate and schedule patient appointments, ensuring optimal patient flow and minimizing wait times
• Provide exceptional customer service by answering phone calls and addressing inquiries and concerns from patients and visitors
• Collaborate with healthcare professionals and insurance providers to facilitate the efficient processing of patient information and claims
• Assist with financial tasks, such as processing payment transactions and preparing financial reports
• Maintain and organize office supplies and equipment, ensuring everything is readily available and in working order

Qualifications:

Education and Experience

• High school diploma or equivalent
• Minimum of 1 year skilled nursing experience or equivalent field

Skills

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Knowledge of Medicare and Medicaid billing is preferred
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Proficient in medical terminology, familiarity with healthcare billing and coding and experience with point click care are a plus

Knowledge

• Understanding of HIPAA regulations is a plus
• Familiarity with California state regulations for skilled nursing facilities

EEO STATEMENT:

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.